Comfort Control of VA Inc. Heating, Air Conditioning, Electrical, Water Heaters
Monticello, Stafford, VA

Comfort Control of VA Inc. Heating, Air Conditioning, Electrical, Water Heaters Reviews

4.6 stars based on 59 reviews

Featured Comments:

• R

  R N

  5.0

  David was sent out to my home prior to the 2021 winter holidays to take a look and repair my fireplace. He was outstanding! Very professional from the start and found the issue in a very short amount of time. Prior to his arrival, I had concerns with COVID-19 and having something serviced in my home. David's personality and professionalism eased my concerns quickly. Thanks David

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  Response from the owner

  Thank you RN

• L

  Lisa Williams

  1.0

  Do not recommend for oil furnace work. Charged over $700 to replace a part and still without heat. Company refused to provide a break down of what was parts vs labor cost. After 2 more visits, we were told it would be another $500 and 7-10 days to order and replace a ring. After a little research, we fixed it ourselves for $45 and about 10 minutes of labor by replacing a part different than he recommended.

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  Response from the owner

  Ms. Williams, I am sorry you are unhappy with our service. It was unforseen that there were multiple repairs needed for your furnace. We continued to work on your furnace without delay, even making two trips out in one day to find the second problem and in the end gave you a repair solution to get your furnace going. Unfortunately you denied the service without expressing any reasons to why, which is your right. If given the opportunity to finish the job, we would be still willing to pick back up on it to get the heat going. If you change your mind or would like to talk about the situation, please give us a call. Sincerely Larry J., Owner, Comfort Control of Virginia, Inc.

• K

  Kimberly Thomas

  5.0

  I’ve been a customer of Comfort Control for several years now. I HIGHLY recommend. Dave has always provided exceptional, trustworthy customer experiences and is very detailed in his explanations during maintenance, repairs and installations. He brings a wealth of knowledge and expertise. I always know when there are problems with my heating or A/C that I can call Comfort Control. They’re upfront and transparent about costs; you can’t put a price on piece of mind.

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