Comfort By Design, Inc.
Maxwell, Hudson, WI

Comfort By Design, Inc. Reviews

4.8 stars based on 137 reviews

Featured Comments:

• P

  Pete Sanstead

  5.0

  Service technician Tom was fantastic! He quickly diagnosed our problem and clearly explained the issue. He also provided additional recommendations that went beyond why service was initially requested. He quickly established credibility and trust. It was refreshing hearing someone proud to be working for their employer. We will definitely purchase our replacement fireplace insert from Comfort By Design! Tom is a PROFESSIONAL in every way! Thanks again Tom for your outstanding service!!!

  ---

  Response from the owner

  Thank you, Pete, for taking the time to leave a review. We appreciate your business very much and are happy to hear about your positive experience.

• S

  Sally Warren

  5.0

  We had our gas fireplace cleaned after a much too long a time! Brittany Strusz was our technician. She did an amazing job in cleaning and making adjustments to our system so it will burn more efficiently. Her work as neat, she answered all my questions and left our home with a beautiful, new looking fireplace. I would highly recommend Brittany.

  ---

  Response from the owner

  Thank you, Sally, for taking the time to share your experience. We are happy to hear that Brittany was able to get your fireplace looking as good as new!

• C

  Carol Jorgensen

  5.0

  We purchased a new furnace from Comfort by Design in Hudson, WI, this past February. We got an excellent price from them for parts and labor (and we did get 3 estimates...they were the lowest for the higher quality furnace). They did a great job with install and customer service. Fast forward to September, and we have just moved back into our home because we had water damage - big water damage - this Spring. Our home is a disaster zone right now.....renovations not completed but "livable", and we just brought all or our belongings back in. Chaos. Dirty duct system as well, from construction and regular "dirt". This team that came in today; they were friendly and efficient, and didn't make one comment about the boxes and piles of stuff they had to work around. But the best part was when I stepped into the garage later in the day. They had literally picked up the paper, boxes, and trash that I had tossed out there with the intent to clean up later, and placed it all in a neat pile. Granted, they had to work around it to get their equipment in, but they could have just stepped on it and left it there. Character is what you display when no one else is looking. These 2 young people (Brittney and.....Zack? I'm sorry I can't remember for sure!) showed their excellent character throughout the job, when they were seen and unseen. They have our business, period.

  ---

  Response from the owner

  Thank you, Carol, for sharing your experience. We will be sure to share your kind words with Britt and Zack. We very much appreciate your business!

More reviews (2)