Cloverdale Plumbing Company
Fairview, Boise, ID

Cloverdale Plumbing Company Reviews

4.2 stars based on 192 reviews

Featured Comments:

• B

  Bridgette Wewers

  5.0

  We had a water softener installed by Cloverdale 9 months ago. They follow-up every 3 months for the first year to check hardness and refill with salt. They have been great to work with and each of the technicians/plumbers that have come out are polite, efficient, and provide great customer service answering questions. They were a little more expensive than some bids we got, but they have a good reputation and their service is excellent. Dana was here today and also provided the same quality service as we've received in the past.

  ---

  Response from the owner

  Thank you Bridgette for the kind words. We have been taking care of customers like you for almost 70 years and strive to continue to do so. Thank you for your business.

• A

  Ann McNeese

  2.0

  I had a leak under my kitchen sink. Valve was worn. Cloverdale Plumbing fit us into their unscheduled visits that same day. After the plumber had left, I noticed the next morning that he had installed the base plate backwards on our dishwasher. I called the 24/7 hour telephone number of Cloverdale and they were going to send a plumber out to fix that. “Garrett” then left me a voicemail on my cell asking “do you still need me?”. No one had even come by yet!!! I called “Garrett” back and he was curt, rude and hung up on me when I said goodbye. He showed up 45 minutes later and did not say anything having a bad attitude the entire time. I had to go into the kitchen to see if he was done and he was just standing there and said “you need to sign this invoice”! I said I was going to check the baseplate first to see if it was working fine. There was still a bit of noise and tautness when opening the dishwasher door. I asked him about it and he was again curt with me in his responses. Garrett said “he could cut the plastic (which I assume is insulation) and I said leave it. So did my husband. Garrett cut the plastic anyway after we both left the kitchen. No response when he left. And, he did not leave us a copy of the work order for our records. A very rude and unprofessional individual who obviously did not either want to work on a Saturday or doesn’t like his job. We will not be using this company again because of one individual. Caveat: Stephanie and Lindsey, the 2 scheduling ladies, are Awesome! Very nice, professional and accommodating to customers!

  ---

  Response from the owner

  Ann, we take customer satisfaction very seriously and we will be reaching out to make things right once we get in touch with the tech and schedulers today.

• C

  Cindy Everett

  5.0

  I was pleasantly surprised that Cloverdale Plumbing was able to have someone at my house, change plans from repairing an old toilet to installing a new one and done in less than 3 hours... From phone call to done!! Incredible!! Thanks to Danap for excellent service and a bonus discount!! Much appreciated!!

  ---

  Response from the owner

  Cindy - thank you so much for taking the time to review. Glad to hear we were able to get you in so quickly and set you up with a new toilet :)

More reviews (7)