Clark Plumbing & Heating Co
Lake, Akron, OH

Clark Plumbing & Heating Co Reviews

4.3 stars based on 25 reviews

Featured Comments:

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  none none

  1.0

  This company is a JOKE! The man who does the scheduling did not get back to me with a phone call after he promised he would. So, I delayed calling another plumber out of courtesy, after hours of waiting I called back and spoke with a woman who said he was out to lunch, so I left another message with her to have him call me. She also promised a prompt response. Nothing again! Left with a pipe leaking at the start of the weekend. Avoid Clark Plumbing. Very unprofessional!

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  Cheryl Spryszak

  1.0

  POOR SERVICE AND COMMUNICATION. Clark Plumbing was assigned as the service provider for my water heater on 1/11 by HMS, my home warranty company. I called Clark on 1/12 and spoke to Shawn. He said they couldn't get anyone out before 1/15. An appointment was set on that day at 8:30 am. On 1/15, the repairman didn't arrive until 10:40 am. It was determined that I needed a new assembly, and Clark would contact HMS for approval. Once approved, Clark would call me back to schedule the installation appointment. THEY NEVER CALLED HMS. HMS and I have contacted Clark repeatedly and haven't received a response from them in over a week.

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  Vince Del Medico

  5.0

  Good experience with water heater replacement. Very fair price and plumber didn't try and upsell me into unnecessary work. Sean worked with me over phone to troubleshoot before sending a plumber. Everything they told me about element corrosion on my unit I verified separately, in my experience very trustworthy, focused on fixing problem not selling more once they were in my house. I had a much better experience working with them as a sm business than I'd had with larger chains.

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