City Plumbing & Electric Supply co.
GA-400, Cumming, GA

City Plumbing & Electric Supply co. Reviews

4.4 stars based on 66 reviews

Featured Comments:

• C

  Courtney N

  1.0

  If you need actual guidance on what products you’ll need for a bathroom renovation, save yourself the hassle and find another showroom. At the very least, try to work with someone other than Ashley. I called the day before my visit to ensure that there would be an employee who could look at a photo and help me select products. I am not a plumber and have limited knowledge on the workings of a multi-spray shower system. Ashley rushed our phone call and impatiently kept saying, “just come into the showroom… just come into the showroom.” Against my better judgement, I went to the City Plumbing showroom the following day and was met with the same rudeness as soon as I walked into the door. At least twice, I told Ashley that I did not know what I was looking for and that I needed help. Although she was not working with another customer (only one other customer was in the store and was working with another employee), she couldn’t be bothered to get up from her desk to help me, and every word out of her mouth was condescending. I eventually left and made an appointment with another showroom. It may take longer for me to get this project underway, but giving this company my business after this experience wasn’t even an option.

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  Response from the owner

  Hi Courtney - We're sorry that you had a bad experience in our showroom. Our management there would love to speak to you about this if you could give them a call. 770-887-1420 option 3. Thank you!

• G

  Graham Ehmann

  5.0

  I received a call 3 minutes before closing informing me the light I bought was ready to be picked up. After several minutes of discussions, Ashley agreed to stay over while I made the 10 minute drive to the store. She and another employee gave up at least 15 full minutes of family time so that I could come grab the light. He even loaded it for me. Customer service Gold Star for them both!

• K

  Kristy Gayton

  1.0

  Do yourself a favor and don’t order from this company. Worked with Kelly. They delivered in the rain and after 4 months still do not have working units. Over 15k in appliances. As a small business owner myself I never leave reviews but I am so disappointed in this company and how they stand behind what they do.

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  Response from the owner

  We're sorry you feel this way. In our 67 years of business we have thousands of satisfied customers.

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