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Circle Ace Hardware Inc in Commercial, Warner Robins, GA | PlumbersNearby

Well respectful and well knowledgeable also they make you feel like family

The associates where helpful and friendly. Bought lock tight super glue, it was hard as a brick and unusable. Need to return as soon as I get a chance.

Went in today to get some speciscrews for the center caps on my wheels and EVERYONE in that store could not be more helpful. So much better than Lowe's. I'm going to start going to this store more often. Thanks to the team for getting me set up. Awesome experience.

Costs more than a big box store but I liked their selection and choice of products.

They are my neighborhood hardware store! Thanks for the great customer service!

A little pricey on things that they have in common with the big box stores, but when you're in a pinch for time you go here, but I would price a item before I go because the principle is more valuable then the time.

Now out of all the Ace stores that I've been to, this one is my absolute favorite. Maybe because I've been doing business with them for around 30 years more or less. They live up to the jingle of the helpful hardware folks!

Bought $140 worth of plants, garden hose, hose reel, and assorted hardware...out of stock on most milch and garden soil...staff seemed nice enough, but I had to make 2 trips to my car and not one of them offered to help me load my stuff or even get the door...three of them were right there and just walked off as soon as I had paid...I drove across town but that was a mistake

Responding to your response:  As I stated, the sales clerks were nice, but it surprised me that none of them made ANY effort to help me get my stuff out to the car or at least help with the door... I can tell you exactly the 3 folks who I am referring to were...  1st was the young man who rang me up (very friendly and polite... oversight on his part or just not thinking... maybe new) ... 2nd was a tall gentleman in a red vest, older than me, standing right by the counter... 3rd was a tall female short hair... Behind the counter while I was being checked out... And I had the EXACT SAME THOUGHT THAT YOU DID... Customer service was the only thing that made me drive across town and differentiated y'all from Home Depot or especially Lowe's... but the limited selection of gardening items, inability to get to the little bit that you did have in stock (2 bags of potting soil, 3-4 bags of orange mulch, 1 bag organic garden soil) ... And all of it blocked by whatever project you are trying to complete on the side patio and none of it had any signage/price info visible ANYWHERE, including your bedding plants ot front... That's what really made me leave... Because I could have stopped at Home Depot or Lowes a mile from my house, helped myself there and probably saved money, too... And got all the rest of the stuff I needed that I have to go there for anyway, now... It was just a letdown... No one was unpleasant or anything like that... I might use y'all again if I am over that way, but I can drive a little bit further and get to Ace Perry or Ace Rutland Station in Macon... they are both much larger and offer a better variety, so chances are that I will choose one of them when I shop at ACE on future projects... I appreciate your prompt response, though... Thanks!

Mr. Martin, Stacy and I are checking into this right now.  We have always been known for our excellent customer service and this is not acceptable.  Customer service is what sets us apart from Lowe's and Home Depot.  We are pulling camera footage to find out who's involved and will be dealing with it to make sure it doesn't happen again.  I'm very sorry you felt like it was a mistake to drive across town, but I can't blame you for feeling that way.

If you really need help they will go above and beyond to help you find what you're looking for. Makes HD and Lowes seem terrible. 100% recommend going here instead.

I arrived at the Ace hardware and was greeted at the car. That was a pleasant surprise. The young man took my request and took care of it without me even leaving my car. He picked the key out and showed them to me before making them, and then even took my money and I just stayed in the car with my dog which made him happy.

Chain retailer stocking household tools, supplies & more (many family-run or independently owned).

Circle Ace Hardware Inc
Commercial, Warner Robins, GA

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Circle Ace Hardware Inc Reviews

4.6 stars based on 182 reviews

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