Chinook Plumbing
Markham, Hood River, OR

Chinook Plumbing Reviews

3.7 stars based on 48 reviews

Featured Comments:

• T

  Taylor Gatti

  1.0

  I have used them a couple times now, the most recent time was the first time using them for non-emergent services. The communication from their front desk reception was terrible. We had a scheduled service and were told that the plumbers would call us the day of for a time. They never called us, and we had to be the ones to follow up with them to get an answer, to which their response was that they needed to reschedule. When they did show up, they showed up before the scheduled appointment time (when we were not home), and they did not complete all the requested services. They left before we got home and did not call us to let us know they were leaving or had even completed their services. They installed 2 water heaters and neither of them were functional when we arrived home. We had to call several times to get them to come back out to fix the water heaters they didn't complete properly. We had to call again to reschedule the service they did not complete in addition to the water heaters. Overall, the customer service was abysmal and we would not recommend using in the future.

• A

  Amanda Orand

  5.0

  Jesse was super professional and knowledgeable regarding the leak we had in our shower. He was available the next day, communicated well about his arrival time, so we didn't need to wait around all day. He wore a mask in our home despite being vaccinated which was much appreciated and even took his shoes off in the house! Jesse also had the specific delta valve we needed replaced in his van, so we didn't have to wait for one to be ordered. I would recommend Chinook Plumbing to anyone who is looking for a plumber and will call them again in the future.

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  Response from the owner

  Thank you for your kind words.

• C

  Christian Danielsen

  5.0

  We've used Chinook several times since moving to Hood River for various plumbing needs. Jessie and his crew have always been professional in terms of the quality of their work, timeliness, etc. I also really appreciate that Jessie takes the time to explain what the problem is and lays out options: I've never felt pressured to take any particular course of action with the work we've needed. Good service pros are rare - I'd recommend Chinook for anyone in the HR area needing plumbing work

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  Response from the owner

  Thank you for your kind words.

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