Charles A. Klein & Sons, Inc.
Mill, Sykesville, MD

Charles A. Klein & Sons, Inc. Reviews

3.5 stars based on 37 reviews

Featured Comments:

• J

  Jill Reid

  5.0

  We hired Charles A Klein & Sons recently to have central heat and AC put in our 103 year old home. Everyone from the PM Matt, to the install team, and even the office staff (Christy) were friendly, helpful and knowledgable. They were reasonably priced, did a beautiful, clean install and had the knowledge to address every one of our concerns about our old home along the way. Really can’t thank you all enough!

• M

  Maxine and Norman Gelfand

  1.0

  Replaced thermostat - I later learned that thermostat is under warranty. They provided a lesser model in its place and told me they would not get an equal model. The bill was $252 - That included a discount because I am a service contract customer. I complained because the tech spent less than one hour - I think the cost is waaaaay above reasonable. I will pay it and consider it tuition. I learned a lesson and paid for it.

• L

  Lois Levy

  2.0

  Their service isn’t bad when you can actually reach them, but their prices have gotten to be out of control, the highest in the area. Used them for 20 years but now that they have compromised customer service for greed, we will be using another HVAC company with better responsiveness and reasonable prices.

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