Central Plumbing
Springs, Baton Rouge, LA

Central Plumbing Reviews

3.5 stars based on 74 reviews

Featured Comments:

• J

  John Dough

  1.0

  I saw water bubble at slab when upstairs toilet was flushed. Ricky presented himself as a licensed plumber when he arrived to do video and take camera photos of issue costing $350. Without removing upstairs toilet he videoed from exterior sewer line. He explained that likely issue was a bad collar connection from upstairs toilet to downstairs toilet and gave a rough estimate of repair would be $300-$500. He also said his office staff would call to schedule actual work to be done and to send digital pictures and copy of video which I paid for. Nothing digital arrived from Central plumbing office. Original dispatcher, Kim, would not return phone calls to schedule actual work but emailed and "estimate" of $3700. I don't know how a licensed plumber could be so far off on his estimate. I suspect that Ricky is not an actual licensed plumber but is simply operating under the company plumbing license. Poor communication and wildly diverse cost estimates have me very concerned with doing business with Central Plumbing. Can not recommend Central plumbing and will seek recourse to obtain video and photos. If there were NEGATIVE stars, I would lower my rating

• R

  Rick Lanning

  1.0

  BAD experience. Paid $285 up front for them to do inspection of gas leak AND permit (not counting any work hours). They evaluate an entire NEW system for another $2,850? I get a 2nd opinion and plumber finds (2) small leaks, fixes them in 45 minutes, files for permit SAME day, and inspector is out next day. EVERYTHING FIXED and inspection in 24 hours for a TOTAL of $343? I sent owner a certified letter to this miserable experience asking for money back (they charged for permit & never filed?) and NO response. Obviously the "plumber" they sent out didn't do his PAID FOR job and just went for the "big job home run", misdiagnosed, and misrepresented the situation. Trust? I wouldn't recommend them for anything.

• c

  cfred888

  5.0

  i recently had them out to install a new toilet and a kitchen sink for me. they are efficient, friendly, and seem to care that the job is done correctly. next time i have need of plumbing services, i will definitely be calling central!

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