Cassidy's Plumbing Co., Inc.
Sedgefield, Newport News, VA

Cassidy's Plumbing Co., Inc. Reviews

3.3 stars based on 76 reviews

Featured Comments:

• S

  Steve Waddell

  1.0

  We have a home warranty, and this was the company they hired to fix a leak in our hot water heater in our attic. They came out on a Tuesday, and I showed them the problem. They said they didn't have the part with them and would come out the next morning to fix it. No one came. I called right before noon and asked for help with it, and they said someone would call me. By 5pm no one called. I now noticed that when they inspected the problem, they moved the piping insulation around, and caused the leak to drip outside of the drip pan, essentially making the problem worse! I called back, and their after hours answering service said someone would contact me within 30 min. No response. I called back at 7:30pm, and again was told I would get a call back within 30 min. Nothing. No call. THIS IS THE WORST PLUMBING COMPANY I'VE EVER DEALT WITH! A hot water tank leak in the attic, made worse by their people, and no one responds? How unprofessional. FIRED. DO NOT CALL BACK NOW, IT'S TOO LATE.

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  Response from the owner

  Hello Steve, we are sorry to hear about this issue & responding a little late. We'd like to inform you that techican is no longer with us & we are now under different management with scheduling. We deeply apologize for the service you received and hope you had your issue resolved.

• K

  Kaylee Weber

  4.0

  I called them on a Tuesday and came out to give me a free estimate for my bathroom remodel, gave a amazing price and said they could start by Friday! job was done by Monday morning and I love my bathroom. the installers and plumbers were very knowledgeable and polite and answered all my questions. I’ll definitely be recommending to all my family and friends GIVE THEM A CALL!!

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  Response from the owner

  Thank you so much kaylee!

• M

  Melody Daniels

  5.0

  I needed major septic tank service. This company responded quickly, priced the job fairly, and completed the work the next day!  Everything met or exceeded my expectations. I would definitely use again and recommend them.  Everyone was friendly and helpful and professional.

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