Casale Plumbing, Heating & Air
Brigham, Dunkirk, NY

Casale Plumbing, Heating & Air Reviews

4.2 stars based on 40 reviews

Featured Comments:

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  Sydney Uebelhoer

  3.0

  Update: received a call from a technician who ended up running the call today, very nice gentleman and very thankful he went! He deserves 5 stars however the company as a whole needs to be better about communicating with their customers and not just canceling calls with no reason. Called to have a technician look at a boiler for my tenant and instead of running the call they instead said they couldn’t make it and never attempted to call me (landlord) to reschedule. Working for a plumbing and HVAC company previously I find this lack of communication highly unprofessional and the fact that they don’t finish the calls on the board is very inconsiderate to peoples lives and schedules.

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  Rachel Ames

  5.0

  I’ve been dealing with sewer backing up in my basement drain for the last 2 weeks, and other companies have come out and the issue was solved for a day before my sewer started to back up again as soon as I took a shower. I called Casale at 8am on Monday and Travis and Derrick were able to come out the same morning. They cleared my main sewer line from inside and outside the house and scoped the pipe to confirm the work was done and the pipes were in good condition. They also installed my dishwasher since the previous owners had gotten creative with their plumbing for the existing one and I could not do it myself. All services were completed in a timely and professional manner, with care to keep my home clean despite the dirty work they were doing, and they offered advice for how to keep my pipes clear so they wouldn’t have to come back. I’ve been able to run multiple loads in the washing machine and dishwasher and shower each day with no more sewer backups in my basement, and I will definitely use Casale for any future plumbing projects in my home.

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  rose sebouhian

  5.0

  We have used Casale Plumbing and Heating for 11yrs. We have always been satisfied with their work. Last week they installed a 18,000 BTU Mitsubishi unit. We love it. It cools quickly and quietly. Their work was outstanding. They were very careful of their work; they cleaned up, worked efficiently . I will always use Casale. Rose Sebouhian, Fredonia

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