Carolina Well & Pump, LLC
Nelson, Marshall, NC

Carolina Well & Pump, LLC Reviews

5 stars based on 104 reviews

Featured Comments:

• M

  Marla Machado-Arce

  5.0

  I absolutely love Derrick. He is extremely professional, responsive, and best of all great at what he does! Today he helped me out by squeezing me in to help with a water test and look at a property I have under contract. He spoke to some clients for whom he didn't even perform an inspection helping to explain somethings they didn't understand. He's done work for several of my clients and they are all very happy with his work. I highly recommend him for any of your well issues. Like his logo says "it's well worth it"

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  Response from the owner

  Thank you so much, Marla! We appreciate your trust in Carolina Well & Pump.

• V

  Virginia Street

  5.0

  Derrick, owner and operator of Carolina Well & Pump, saved our tails back in January 2022. The Saturday morning before the big snow storm, our well water just stopped working. Derrick had recently just installed a Drop Connect system, so that we could monitor our well water activity from anywhere, and it kept throwing faulty signals. He and his son took time out of their busy day off to come and check on our system. To our surprise, the pump that had passed all previous inspections was just not working. We were looking at having no water during the storm that was coming. He and his son went back to his office to grab their rig. They came back and worked tirelessly from 6ish to 9ish p.m. After pulling the pump up to investigate, Derrick discovered that the electrical wiring had been severed. He was able to replace the wiring, repairing the connection, and put everything back together. We had water for the snow storm barreling toward us all. They drove through the beginnings of them storm to get back to their home an hour away. What a sacrifice we witnessed that night! We will absolutely continue having Carolina Well & Pump service our well and pump going froward. In our book, Derrick and his son will always be our snowstorm heroes!

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  Response from the owner

  Virginia, thank you so much for your kind words. It was our pleasure to be there when you needed us most.

• S

  Sonya Wheat

  5.0

  We had such a positive experience. Derrick came out for a well inspection and we asked him back to do our repairs. He is such a knowledgable, patient, and nice person. I appreciate good service, and this was one of the best service experiences ever. Thanks, Derrick!

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  Response from the owner

  Thank you so much, Sonya!

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