Cardinal Plumbing Heating & Air Inc
King, Alexandria, VA

Cardinal Plumbing Heating & Air Inc Reviews

4.9 stars based on 917 reviews

Featured Comments:

• A

  Alyce Morrison

  5.0

  I use Cardinal for both my own home as well as for properties I am flipping. Ever since I found this company, I don't bother with anyone else. They are 5 stars across the board. I see Cecile the most and he is just fantastic. I feel so well taken care of and never taken advantage of. I should mention tho that every technician I've encountered from Cardinal has been professional, respectful, knowledgeable, & thorough. They take the time to explain any issues in real language as well as what services they have performed in detail. You are presented with options whenever possible in terms of "good, better or best" repairs, which I truly appreciate. Also, it doesn't matter when I call or what it's about - they always send someone either same day or next day. And the follow up customer service is top notch as well! I worry that by posting such a stellar review they might become too busy, but this company deserves the accolades.

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  Response from the owner

  Thank you very much for taking the time to leave us such detailed feedback! We are always encouraged to hear from a happy customer and we really appreciate that you choosing us to repeatedly do your jobs. Thank you also for recommending us to others!

• H

  Haley Gilmore Smith

  5.0

  We had a clog in our basement floor drain. Our home warranty company sent out a totally inexperienced technician from another company who did not fix the issue, tried to charge us for unnecessary services and caused more damage. We are SO thankful and lucky to have found Cardinal plumbing. They sent their technician, Jake. He came on time, was courteous and wore a mask the whole time. He went above and beyond to answer/fix all our concerns. He quickly and easily fixed the clogged drain, and repaired the additional damage all for a very fair price. It was such a pleasure working with him and we will be calling and requesting Jake for all our future plumbing needs!! Thank you, thank you!!

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  Response from the owner

  Thank you very much for taking the time to leave us feedback! We appreciate your comments and thank you for choosing us to do the work. We appreciate your business and are glad to hear you will call us again if needed!

• J

  Jim W

  3.0

  My water heater was almost 10 years old and started leaking from the gas valve. I called Cardinal Plumbing and a technician arrived promptly. The technician was very professional and quickly diagnosed the problem. He provided a price quote to repair my current tank or replace it with a new tank. I opted to replace it. I would highly recommend Cardinal Plumbing based on the timeliness of the service and the professionalism and quality of work of the technician. My one major reservation is that the price for the new water heater and installation was extremely high. Before using Cardinal Plumbing again, I would get multiple price quotes from other plumbers before proceeding.

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  Response from the owner

  Thank you very much for taking the time to leave us feedback! We appreciate our customers and thank you for your business. We're glad to hear you were pleased with our top notch service and believe our prices are very fair for the quality of work we perform and the guarantees that go along with them. Thanks again for choosing us to do the work!

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