Bruce Heating & Air
US-395, Hermiston, OR

Bruce Heating & Air Reviews

4.6 stars based on 73 reviews

Featured Comments:

• S

  Susie Cobb

  5.0

  We use the semi-annual maintenance service. Service is easy to schedule, the technicians show up on time and are knowledgeable, efficient and always spend a few minutes at the end with helpful tips to keep our systems operating well in between visits. I highly recommend Bruce Heating to friends and neighbors based on the experiences we have had over the years they have taken care of our heating + cooling systems.

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  Response from the owner

  Thank you, Susie for the great review. We look forward to seeing you again soon.

• M

  Matt Richmond

  1.0

  Bruce installed a 3 ton package unit at my home more then $13k. The ducting is well done, however the unit it self will not handle low temps. It runs constantly even when working correctly. I question the size of unit and system design. There are not enough good techs on staff to help most times waiting for service. This forces me to call another hvac contractor to evaluate the system. There are some good techs but few.

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  Response from the owner

  Hi Matt, I'm sorry that this hasn't been a good experience for you. I hope we can change that.

• N

  Nancy McConnell

  5.0

  We have used Bruce Heating & Air, Hermiston, OR for many years, 2 homes, old systems, then new installs at both homes. We have been on the maintenance plan with late Spring/late fall visits. We have always been very pleased with their service. They are always friendly and professional. Brian Morris was just here. He is great! But the few times he hasn't been available we've been just as happy with all of the others, too. THANK YOU!

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  Response from the owner

  Thank you for being a loyal customer. Sounds like you've gotten to experience a range of our services. Thank you for taking time to leave us a review and we will be sure to share your kind message with the team.

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