Brooks Plumbing & Septic Services, LLC
Girod, Mandeville, LA

Brooks Plumbing & Septic Services, LLC Reviews

4.8 stars based on 62 reviews

Featured Comments:

• J

  John Dollar

  1.0

  Brooks Plumbing installed 2 hot water heaters for my son in early 2021. One works as designed and the other heaters pilot light keeps going out. Brooks has been called to relight it and to see why it keeps failing. On last call their tech said there would be a service charge involved. My son had a stroke and cannot get into the attic and I am close to 80 years old and not comfortable trying to relight the pilot. The heater is manufactured by AO Smith and is still under warranty but Brooks seems to care less once the installation is complete and they have their money!

• K

  Kim Turner

  5.0

  How does a plumbing company get 47 5-star reviews? When they are as professional and attentive as Brooks Plumbing. I had 2" of water in my downstairs bathroom when I called. They came out promptly and assessed the situation. The main pipe that runs the length of our home (underneath) had apparently gotten clogged and the weight of the water and the pipe caused it to break away from the straps that were holding it up. It then broke away from the pipe that led to our septic system. It was a horrific mess and I really began to panic, wondering if this was something I'd have to activate my homeowners' insurance for... They alleviated the pressure in the pipe that day and returned the next day to affect the main repairs. They did so promptly (whole thing took less than 4 hours) and they did so CHEERFULLY! This is a company whose people genuinely care about what they do. I am so glad to have found them and am looking forward to calling them back to fix the jobs less able plumbers have done on our home! It was also very reasonable and I was able to leave my homeowners' insurance out of this. Call Brooks Plumbing for all of you needs. I trust them implicitly and hope you will, too.

• J

  Jack Meoffe

  1.0

  Not professional! Said best way to reach was text, still no return text, finally called again, Said they were coming, NEVER Showed Up! NEVER called to say they couldn't make it! Two weeks later, still waiting!! My time is valuable also. All these 5 star reviews must be from friends

More reviews (2)