Brookman Plumbing
Palisado, Windsor, CT

Brookman Plumbing Reviews

4.2 stars based on 6 reviews

Featured Comments:

• C

  Christine Gumieniak

  1.0

  I Won't know if they do good work as they couldn't bother to call back after he came to see the work requested. My mother was dying at home, and I was trying to do the best to comply with some hospice rules. Gave a tentative date but then never called back. They didn't even have the decency to call back and tell me they were unable to do the work. Not even response to my voicemails. I understood emergencies needed to come first. But the disrepect to not inform me they couldn't do the job and then having to wait yet another 2 weeks to have someone else come. So thanks to them I had to wait month to get someone scheduled.

• S

  Shawn Gale

  5.0

  Great business. Very responsive, honest and won't try to up sell you or nickel and dime you. Will always call them for my plumbing needs

• G

  Gregory Sykes

  4.0

  The quality of work was good: plumbers were courteous and agreed to use booties when asked. However, the cost for the Moen Cartridge was highly inflated: $46 at Lowe’s, they charged me $75. I don’t agree with paying an hourly rate PLUS an increased cost on parts. Additionally, they charge 4% for use of a credit card. That’s the cost of doing business and should not be the responsibility of the customer. I was ok with $150/hr rate, but the additional $29 for the cost AND a charge to use my card seems ridiculous. Finally, I didn’t receive an itemized receipt; the receipt simply lists the total cost.

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