Brinkmeier's Plumbing
Main, Pearl City, IL

Brinkmeier's Plumbing Reviews

4.7 stars based on 14 reviews

Featured Comments:

• W

  W Z

  5.0

  After contacting them first thing in the morning regarding water leaking from my water heater, they had a new one installed by lunch. They answered all of my questions directly and were very efficient with the install. Highly recommend!

• K

  Kurt Miller

  5.0

  Ive come to rely on Brinkmeiers for all my plumbing needs. The quality and professionalism far outweighs the customer service difficulties I once had. Overall theyve earned a solid 5 and I'd recommend their service if you want your plumbing needs done right. I've had Brinkmeier rescue me from emergency plumbing situations on two occasions and found them to be professional and helpful. This last time however surprised me with their lack of urgency and unwillingness to respond to my situation. Their attention to my needs failed a minimum level for common courtesy. In August we requested they help stop a leaking shower. They said they would but never got back. After three more calls with a similar response I made a fourth call and was told they did try to contact us. No message was left or indication they called was on my phone. I gave her my personal mobile phone number and was told she would get back to me within the week. It is now Nov. and they still haven't responded. Three months later and 4 conversations with their scheduler for which she promised but failed to respond I made other plans to fix the worsening leak. Don't know why we were blown off. I guess Brinkmeiers have sufficient clientele that they can ignore anyone new or someone with smaller jobs. I would not recommend Brinkmeiers Plumbing of Pearl City but if they do ever respond their work is fine. They just lack common coutesy.

• A

  Adam Tollers

  5.0

  They came out to my house and did a great job adding hot water to my garage. They treated me like I was one of their own. They took a tricky job and made out look easy. It was affordable, efficient, extreme quality, clean and considerate. I would recommend them to anyone. Adam Tollers

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