Brian's Plumbing
Ohio, Wichita Falls, TX

Brian's Plumbing Reviews

4 stars based on 97 reviews

Featured Comments:

• J

  Joyce Light

  1.0

  The plumbers for Brian's Plumbing seemed to be very knowledgeable about their job. However, the first pair of men weren't here but 5 minutes when the older man told us he couldn't get under our house. Someone else would have to come to see about our problem. We were still charged for their trip here. The second pair of men came a week later and repaired what was needed. A third pair of men came to replace a pipe that had been incorrectly installed in our furnace heater. Then a guy was called in to inspect all the work. Finally another pair of men came to light all the heaters but they didn't know how and my husband lite 2 water heaters, the furnace and the gas fire place. The cook stove was no big deal.We were genuinely disappointed in the job taking 9 people to get one problem fixed. Especially for the amount of money it cost. I believe we paid two times more for 2 pairs of workers that came and did NOTHING. At a cost of $210 for a round trip from Wichita Falls twice. Who has $420 to give away. Sure would like a face to face discussion with Brian Walser. Thanks

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  Response from the owner

  Joyce , we are so sorry about this misunderstanding. You should not of had 2 extra charges and we are going to get that taken care of today. Feel free to reach out to us directly if you have any more questions or concerns!

• C

  Chuck Del Toro

  1.0

  Used them before with no problem. However; after the freeze of February 2021 I called them to check for leaks with frozen pipes. They told me that they were not working with insurance companies. When I asked about the house call, the price was double and they wanted cash. Similar to price gouging. Thank goodness my insurance agent had a great guy to call.

• B

  B AbelSteinberg

  5.0

  11/17/21 Coyt & Steve were very professional. They explained all that needed to be done, got permission before doing the work. Because of the lateness of the day they had to come back the next day early. They removed all the old products & made sure there was no water on the floor or leaks. Great job!!!

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