Bob Raeker Plumbing Co
Lackland, Overland, MO

Bob Raeker Plumbing Co Reviews

3 stars based on 25 reviews

Featured Comments:

• D

  Donald Halbert

  1.0

  They installed a bathroom faucet that they didn’t tighten up when they were done. After they left I had water everywhere in my new bathroom vanity. Also had them come to install a new drain and my bathtub. I was told it was going to be a costly job that required holes in my floor or walls. My husband had no problem removing old drain and installing new drain. I called and was told I would be issued a refund and still haven’t received it after 3 calls. It’s been over 2 weeks since I was told the check would go into the mail the next day.

• A

  Anita Feigenbaum

  1.0

  Our business used Bob Raeker Plumbing to test our backflow system in July. They have not followed through with the County and it is now February. When we approached them about this issue they were non responsive and irate on the phone. The County has called them and they responded that they did not do the task. We have the back up (invoice, cashed check). This is not acceptable.

• K

  Kaylen Knepp

  1.0

  Rob was recommended by my realtor for a water heater repair/possible installation of a new one. After working with Rob, from Monday-Friday, he let me know, after telling me he was working on my time sensitive quote, that he would not be offering me a bid because I spoke too directly to his staff. Between my appointment on Wednesday and Friday, I placed 10+ calls and an email to try to get an estimated time for my quote. Each time I was lead on to believe, by Rob, that he would have it done. He didn’t return emails, phone calls, or voicemails and in fact, never once updated us on the process or delays along the way. Poor communication, customer service, and time management will allow my family and friends to never use this company again.

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