Blue Planet Plumbing
Creek, Asheville, NC

Blue Planet Plumbing Reviews

5 stars based on 743 reviews

Featured Comments:

• B

  Becky Ready

  5.0

  Pablo presented as professional, friendly, and thorough. We asked to have a drain pipe in our crawlspace rerouted, and he checked our whole plumbing system. Since this was a new residence for us, we appreciated his thoroughness and suggestions. Following his advice, we feel we took care of an additional issue before it became a problem. He demonstrated flexibility working with our HOA rules and schedule. Now we have confidence that our home is safe and efficient. We also received a repeat customer discount for one of the issues. We would highly recommend Blue Planet Plumbing, and plan to use them in the future for all of our plumbing needs.

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  Response from the owner

  Thank you for the review Becky! We appreciate you trusting us with your home. We look forward to helping you in the future. - BPP Team.

• J

  Jen Yuson

  5.0

  Pablo is amazing! I don’t typically rave about plumbing but he was so helpful with everything from picking out a hybrid water tank to the installation to smaller jobs like a slow draining sink. He was well informed and didn’t try to push sales on us that we didn’t need. He was considerate - put on shoe covers first thing so dirt wasn’t tracked in to the house. I’ve already recommended him and blue planet plumbing to friends of mine and they have a forever customer in me!

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  Response from the owner

  Jen, thank you for this awesome feedback. We truly appreciate you as our customer. We loved being able to assist you. We look forward to helping you in the future. - BPP Team.

• P

  P. Clark

  5.0

  Our experience with Blue Planet Plumbing has really been wonderful. Georg, who conducted the initial consultation via Zoom (a recording of which was sent to us), Sam, who did all the work, and Katie and Katti in the office, have all been friendly and respectful and very patient in answering all our questions and concerns. What started as a seemingly simple, though not inexpensive, project – replacing a couple of old leaky hose faucets and the Pressure Reducing Valve – morphed into a monstrous 2-day job of replacing the water line from the water meter at the street to the house when, the day after the initial work was done, we discovered water bubbling up through the gravel in the driveway down by the water meter. It could be that we had had a small leak there that just wasn’t noticeable until we no longer had water constantly leaking out of the hose faucet, subsequently causing more pressure in the very old water line. Hard to know, but there was no getting around the fact that the water line needed replacing. Sam and the digging crew were fantastic. Neat, conscientious, hardworking, and very careful. Sam even came back days later to bring more gravel for the trench across the driveway after the back-filled dirt sank following heavy rain, and he took the time to address another concern I had. (And he ALWAYS wore a mask when he came, which I truly appreciated, considering the ever-present uncertainty about COVID.) Blue Planet Plumbing may not be the least expensive contractor out there, but their professionalism and responsiveness are exemplary. They gave us estimates for all the work and never added anything extra. The only other company we initially called about replacing the hose faucets and PRV said it would “time and materials” – so it could have ended up being less, or even more. We will certainly consider using Blue Planet Plumbing again in the future.

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  Response from the owner

  Thank you so much for this amazing review Pam. We strive to provide 5 star services from start to finish and were so happy you received the best service. We look forward to helping you in the future. Please reach out if you need us! - BPP Team

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