Blount's Speedy Rooter
Troy, Temple, TX

Blount's Speedy Rooter Reviews

4.8 stars based on 150 reviews

Featured Comments:

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  Jim S.

  5.0

  Have used Blount's in the past and always pleased with their work and pricing. But it wasn't until I had a major issue that I realized what a great team this company hires. They took a major leak in the water main and quickly responded and repaired in short order. Whatever plumbing problems I have in the future I will rest assured it will be handled properly by my only plumber, Blount's.

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  Response from the owner

  Yes sir... it has taken several years to build our team up with some amazing individuals! Having been in the field for many years focused on customer needs, now primarily focusing on our team's needs so that they can take care of our customers... I go to great lengths to maintain that... Thank you for your business!

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  Patricia Maskery

  5.0

  I called for a septic pumping and they were able to get to me the very next day. I was quoted a reasonable price over the phone, of $350. I was happy with the speed of service, the knowledge, and professionalism. This morning a team called in, looked at my issue and told me I needed a pumping and informed me where my septic tank was located. They charged me $189. (I felt this was unnecessary, I had requested a pumping.) Office scheduled me for tomorrow, but the technician was able to come today. That was convenient. He finishes in about 2 hours. The tech was very friendly, and let's me know my total is $525, quite a bit more than i was quoted. He explained it was for a heavy waste charge. I was unhappy with being quoted $350, and still paying out $714, which is double the estimated cost. I wasn't informed about the extra cost until the job was finished. A more upfront communication would have been appreciated and I wouldn't feel like I was price gauged. *** update*** the technician returned the next day and apologized for any misunderstandings and offered a discount. The weather for both days was terrible, (27*, bitter winds, and icy) so he definitely earned his service charge! I was really grateful for the quick service, professionalism, and knowledge, and I really appreciate the callback to reach out and make it right.

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  Response from the owner

  Good evening… I am very sorry to hear that you had a negative experience That is in no way the goal and we have several processes in place to prevent billing surprises. I’m looking into this for y’all, and I pray we can make it right for you. I’ll also be reaching out by phone as soon as possible. Thank you for sharing.

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  Leo Davis

  5.0

  Just wanted to say a huge thanks to Eric, Ryan, and Zach. Had quite a few water leaks that they took care of for me that were caused by field rats chewing through my water lines. Very friendly and professional. These guys definitely knew what they were doing and were eager to crawl under my house to get the job done. They also gave me a few tips on how to take care of the field rats. Just wish more companies had workers like these three. Great job guys!

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  Response from the owner

  Thank y’all so much!

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