Blackburn & Davis Inc
Frankfort, Louisville, KY

Blackburn & Davis Inc Reviews

3.5 stars based on 37 reviews

Featured Comments:

• C

  Carol Stenbro

  2.0

  Two men came out to inspect and reinstall a Numi toilet. First they said they had no experience with that type of toilet and took longer than expected to finish. The bill stated that they "made all wiring connections for toilet features" but it only needed to be plugged in, which I can do! The bill was $325.83 which is higher than any plumbing bill we've ever received for anything! I called the company to speak with the owner/manager to see if they could make an adjustment. The receptionist took the call and said she would have "Bob' get back to me. He never returned the call. I called again and still no response.

• A

  Alice Tucker

  1.0

  I am so dissatisfied with a recent visit. They repaired an AC. 2 days later it went out again. I ended up using another company to replace entire unit which would have been the best option to start with. At no time did anyone from Blackburn call to suggest replacing the unit. Now I am stuck with a $400 repair fee for two days of cool air. I called today to discuss the bill and would not budge on the expense. I would have replaced the unit if they had originally told me that was the best option.

• V

  Vernon Nunn

  5.0

  Woke up this morning to no hot water! Called B&D on a Saturday morning, and got a recorded message, wondering if I faced two days of no hot water! I called another well-known plumbing company and scheduled and "estimate visit". Meanwhile, I received a return call from a B&D technician in less than fifteen minutes! The technician was at the house, preparing the removal of the old leaking unit less the 30 minutes later. He and a helper came back with a new 50 gal, gas Lochinvar, and had it installed and working in about 3 hrs from my initial call! To be honest, we have used Blackburn & Davis for many years for plumbing & HVAC, as had my mother-in-law. I shouldn't have worried when I got the standard office recording, as the owner checks the machine every morning, I was told. I would recommend Blackburn & Davis for any plumbing or HVAC needs!

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