Big B's Plumbing
Date, Murrieta, CA

Big B's Plumbing Reviews

4.9 stars based on 1298 reviews

Featured Comments:

• j

  jeremy timbreza

  5.0

  Found them on Google and they had good quality reviews. Made the call and set up the appointment for same day. Dispatch called me a few hours later to confirm our appointment and let me know that the technician Mathew was on the way. This was supposed to be an easy job once Mathew arrived. But it turned out to be so much more than that. Without hesitation or a sour look on his face, he dove deep into his van and brought out all the tools necessary to unclog a drain in my brand new home that I purchased less than four months ago. Any concern I had about tearing apart my new bathroom he put at ease. He went above and beyond what is expected from a technician to perform the work he did. I am also in the service industry and would be more than elated to have a technician like Mathew on my team. It’s unfortunate for me that he is happy at his profession and his current work state and wouldn’t entertain the thought of jumping ship. You can really tell he takes pride in his work and he’s a great asset to the company and mirrors the professional image. Would recommend. 5 stars for Mathew

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  Response from the owner

  We can’t thank you enough for your generous comment and rating, Jeremy. It’s feedback like yours that motivates our team to continue delivering stellar and we are honored to read your review of Mathew. We appreciate your support for our business, and hope we’ll have the chance to serve you again when you are in need.

• L

  Louie Alcantara

  5.0

  Andy was awesome he came and knocked the job right out of the park!! He was very precise, professional, and efficient and truly nice person with a great attitude. My family and I want to thank Andy for the doing an outstanding job and Big B's Plumbing for handling our request for service without a moment's notice immediately. I highly recommend Andy and Big B's Plumbing to do the job right! We will definitely use them again for any plumbing issues in the future.

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  Response from the owner

  Hi Louie, thank you so much for taking the time to rate and review Andy's service. We are thrilled to hear about your experience and are delighted to know that you and your family are very happy. We take pride in delivering the best service we can and love to hear we made it happen! Thank you so much for your business and the high recommendation!

• S

  Scott K

  5.0

  Ryan was amazing! ...Very patient and experienced. He listened to my concerns and went above and beyond to solve other issues. He installed an efficient and quality water heater in a timely matter. Big B's plumbing and Ryan provided heated water to my home, time and day was not a concern ...24/7. Price was reasonable and I would use them again. All work backed by 1 year warranty. Thanks for saving my day!

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  Response from the owner

  Hi Scott, we really appreciate your generous review of the service Ryan provided. Providing an excellent customer experience is one of our goals, and knowing you couldn't be happier makes us so happy! Thank you for your feedback. We look forward to repeating the experience for you in the future!

More reviews (7)