BESTWAY PLUMBING & DRAIN
Hope, Woodbridge, VA

BESTWAY PLUMBING & DRAIN Reviews

4.9 stars based on 63 reviews

Featured Comments:

• S

  Stephanie Borrego

  5.0

  Great experience with Bestway Plumbing. Dan and Will were prompt and professional. The original fix didn't resolve the issue, but they had the parts on hand to entirely replace my outside faucet and waived the cost of the original repair. Great service all around from scheduling to doing the repair.

• C

  Cameron McIntyre

  5.0

  I found Bestway plumbing by driving around my local area until I found a plumber van parked in front of a house. It turned out to be Skip's house. The person we bought the house from clearly didn't use a professional service to do their plumbing. Looking at the first image, you can see the pipes are all cattywumpus and crazy looking. Several of the valves didn't work at all and wouldn't shut water off to their respective pipes. When I went to do the yearly flush of our gas water heater and saw endless chunks of scale coming out of the hose I figured I'd give a plumber a call and get a new water heater. So that's when I started driving around and found Skip. Bestway plumbing did a good job on our house and I'm happy with the service. They worked on the price with us and found an amount that was manageable for our budget after the initial estimate came back higher than expected. I feel like the price we paid was a good deal and I appreciate that they were able to negotiate with me. I'm not sure how well the pictures do the install justice but our pipes are clearly better managed and have a neat appearance. The guys also reran a gas line going into the kitchen (the yellow line in image 1) that was poorly ran and had excess slack. The new shutoff valves are well sited and easy to access. It's nice knowing that the plumbing is competently done. Helps me sleep at night. The guys were friendly and clean and took good care of our house. I never got the sense that they were rushing or cutting corners or annoyed when I bothered them. These guys have great customer service and went out of their way to describe the new pipe layout to me. This seemed like a good day to write a review because I just hopped out of the shower after the wife and the kids took separate baths. The new water heater has great capacity and production compared to the old. I'd recommend Bestway Plumbing in a heartbeat and I've got their card on the wall for my future plumbing calls. This is a good crew.

• K

  Karen J

  5.0

  Not only did they clear my drain. They were on time. Friendly. Knowledgeable. And we had a few laughs. I made the appt and they were here an hour later. And done within 45 min. Will and Shawn were my guys and had there mask on as well. Thanks guys!!

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  Response from the owner

  Thank You Karen J for the 5 star review! We are delighted to hear you had an awesome experience with Shawn and Will!

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