Bestway Mechanical
Grove, Locust Grove, GA

Bestway Mechanical Reviews

2 stars based on 41 reviews

Featured Comments:

• G

  Gwendolyn Webb

  1.0

  Anthony from Bestway Mechanical came into my home on September 20,2021 to repair faucet leaks in my kitchen and three bathrooms. The request also included toilet leaks as well. He tore my master bath shower faucet completely apart, cut the water lines and cut a hole in the fiberglass wall. He reported that it was like that when he arrived which is a total lie. At first they assured me they would take care of it, then later denied the conversation. They offered to repair for $500. They were hired by American Home Shield. These people are not BBB approved. I don’t recommend Bestway Mechanical or American Home Shield and will never do business with either one again!!!

• P

  Paulette Foreman

  1.0

  My home warranty contracted them to replace my water heater , they charged $600.00 to to add pipes that already come with the new water heater. I was grossly overcharged , was no drilling or opening new lines , just replacing the water heater, I have photos to prove everything that I’m stating , this was a complete ripoff. I will be making a complaint with the BBB . Also thanks for nothing American Home Shield. I am a senior citizen on a fixed income I had to take out a loan to pay for this. .

• J

  Jada Gaither

  1.0

  What a complete mess! BEWARE OF THIS COMPANY Our home warranty contracted this company to replace a leaking hot water heater for us. After we discovered mold in our home. I won’t go into all of the specifics of this poor job because it’s honestly not enough characters that can be used to detail the nightmare we’ve been through. Long story short, they did not replace piping that we paid out of pocket for, they created an extremely dangerous fire hazard for our home by doing electrical work that they were not asked to do or even certified to do, they refused to correct the problem they created after admitting they were not qualified to do the work, left us without hot water for over a week (we ended up calling our home warranty to fix this), and created a major leak in our supposedly FIXED water heater piping. This company already had 2 stars when we used them. I’m not sure why on earth our home warranty trusted their work. We practically begged to us anyone else. We have since contacted the BBB and even inspectors to rectify this issue. Working with this company has been a complete nightmare and VERY costly. Their doors need to be closed for good.

More reviews (7)