Best Service Heating & Cooling
Main, Columbus, OH

Best Service Heating & Cooling Reviews

4.7 stars based on 65 reviews

Featured Comments:

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  Gordon Klann

  5.0

  We’ve used Best Service for our HVAC needs for several years now and recently added an investment rental property. Best has always provided good technical support and with Candy in their office providing customer support, they have now earned my five star rating across the board. I’ve found that I can count on Candy to give sound advice and get answers to any questions or issues I throw at her. This is refreshing at a time when many businesses can’t find suitable customer facing employees or have made cuts in customer support. My kudos to Best Service for providing an end to end professional experience.

• K

  Kim Arena

  5.0

  Of course my furnace went out during the coldest days of the year so far. Called Best Service as a second estimate after another company gave me an ASTRONOMICAL estimate that the tech told me may NOT fix my issue but they "HAD" to address that first. So to clarify ASTRONOMICAL, $3,200. I called Best Service and they were able to get a tech out within hours and he fixed the issue quickly for a total cost including the service fee for $115. Literally a small part needed to be cleaned and my furnace is back up and running. I will definitely be using them from now on for all of my HVAC needs. I highly recommended them.

• E

  Emily Fergus

  5.0

  Very happy with the service we received! Our heating had been acting strange for a few weeks and we were having a hard time maintaining the temperature, after changing the thermostat and determining that wasn't the issue like we hoped, we realized it was time to call someone. Setting up the appointment was very easy, I called around 9am and they said someone would be by between 9 and noon the same day. Matt Stanton came out to our house and could not have been any nicer or more professional, he was able to find the part we needed the same day even among a parts shortage (originally we thought it would take a week to get it), and everything was fixed by 2:30 the same day during one of the coldest weeks of the winter thus far. You never know with heating and cooling companies, it's very easy to get taken since most people don't know much about it and they can catch you in a moment of desperation. But we felt like Matt was completely honest with us, he explained everything thoroughly and even gave us advice on how to best improve our system in the future. Highly recommend!

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