Bend Heating & Sheet Metal
American, Bend, OR

Bend Heating & Sheet Metal Reviews

4.5 stars based on 118 reviews

Featured Comments:

• J

  Jill Elaine

  5.0

  We purchased a Carrier Infinity heat pump system from Bend Heating. The high-quality installation was professionally done by competent service people. Bend Heating was very patient with us and our DIY building project as we worked through Covid delays. And when we were ready for them, they were very responsive, and reliably showed up when they said they would. We appreciate everything about Bend Heating: the quality of the products they sell, the quality of their work, and the quality of the folks who work there.

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  Response from the owner

  Thank you Jill. We appreciate you choosing Bend Heating and trusting us throughout this process. The Carrier heat pump is a great system. Looking forward to working with you again. Thanks, Scott

• R

  Robin Williams

  5.0

  Over the top, excellent customer service starts upon first contact. It's surprising all that the sheet metal department can do for us. So versatile in so many areas. My recent visit was with ROB. As soon as I presented my issue along with a photo I could see his creative wheels turning to find and create a solution. Very organized, competent and managed our time wisely. The problem was fixed much quicker than I ever imagined it could be and at an extremely reasonable price! I highly recommend this company!

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  Response from the owner

  Thanks for the review, Robin. It's good to hear you had a great experience with our sheet metal fabrication department. We are extremely versatile and take pride in that. Looking forward to working with you on your next project. Scott

• B

  Byron Gabrielsen

  5.0

  I want to do a shout out to Bend Heating. The electric floor heating system in our master bath quit working. I contacted the electrician contractor that had installed it a few years before, but never got a response. Then, on advice from a neighbor, I contacted Bend Heating. I left a message but expected to get no response from them either. To my surprise, they called me back the next day. Although they didn't work on electric floor heat systems (they only work on hydronic systems), the caller (I believe his name was Mike) discussed the problem with me and answered many of my questions. Based on our discussion, he suspected the controller was faulty and probably should be replaced. That was something I could do myself (I had already checked into that), so I proceeded and, yes, that solved the problem. We now have warm floors again in our bath. Although Mike couldn't guarantee that would solve the problem, he was patient enough to work through it with me and provide a 'suggestion.' I can't be more pleased. Bend Heating gets my thumb's up and will definitely be my go-to contractor for all future heating needs. By the way, the neighbor who referred me to them feels the same way from her experience. Thank you Bend Heating - you're the best.

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  Response from the owner

  Thank you for taking time out of your day to write this Byron. From our front office to our field techs we are always wanting to help to our best ability. I'm glad both you and your neighbor have had good experiences with Bend Heating. I'll pass this review onto Mike - I'm sure it will make his day. We look forward to helping you with your heating and cooling needs in the future. Scott

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