Ben Franklin Plumbing
Jacoby, San Rafael, CA

Ben Franklin Plumbing Reviews

2.7 stars based on 6 reviews

Featured Comments:

• E

  Eugene Oden

  1.0

  Cancelled for the first scheduled appointment date after failing to return calls to clarify the work required, showed up the next day and said they'd be able to do the work described over the phone but not until 2 days later. Sent an overpriced quote to the wrong address then said it would take another day or two to complete.

• A

  Ayden Graham

  1.0

  They absolutely do not live up to their name - extremely UNreliable! I made an appointment on a Wednesday for inspection after they said they would waive the inspection fee (which is higher than others I spoke with). They called back to reschedule for the next day, Thursday and then again (in the middle of the 4 hour window!) to reschedule for Friday. The inspector called and said he was 10 minutes away then showed up 40 minutes later. After 5 minutes of inspection I was given an outrageous quote that was double what the other plumbers I had spoken with was and the only reason I would consider it was the $300 credit they allegedly gave me for a missed appointment (the 2nd one mind you). I would steer clear of this joke of a company. No wonder they haven't claimed their Yelp listing, I can't believe there aren't ten other 1-star reviews, if only I could give 0 stars I would.

• T

  Toshiの So What!

  1.0

  My pressure pump have noise I got service actually very nice man came to work my house Guy told me one parts is wrong have to replace then noise stop He told me l talk to my manager then I call tomorrow morning We waiting for week Finally we contact them Now thy can’t fix it noise Also they change story We paid lots first time guy check pump why told us we can’t fix it Main problem not fixing other extra thing added First time we using them Big miss take I’m a not recommended

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