Bell's Air Conditioning & Heating
Commercial, Aransas Pass, TX

Bell's Air Conditioning & Heating Reviews

4.7 stars based on 110 reviews

Featured Comments:

• L

  Larry Adams

  5.0

  I called the company on a Monday morning. The representative I spoke with was very friendly and courteous. Within 3 hours a pair of technicians was at my house. The techs were very professional and walked me through what they were doing and seeing. They got the job done quickly and at what I believe is a reasonable price. Overall, I will call them again next time I need a repair or service.

• C

  Crystal Castillo

  2.0

  So I originally chose this place because of the good reviews on here. At the beginning the service was good (regular yearly maintenance on our unit). At that time we asked for a quote on a new unit for the inside of our home. After 2 weeks of waiting and multiple follow up calls to the office speaking with Lorenza, we FINALLY received our quote. We proceeded with the sale and paid cash ($3800) for the installation and told them we wanted everything new inside. The 2 technicians were here all day and seemed frustrated and in a hurry to wrap things up and get out of here. Three months pass and we turned our heater on for the first time after installation of our new unit and it powered for about 5 minutes before it didn’t power back on. They sent 2 more technicians out to see what the issue was and we were told that the original 2 technicians that had came out had wired our thermostat wrong on top of leaving the cardboard box from our new unit inside of the unit where the heater coils are!!! A fire waiting to happen! After fixing what the 1st technicians did wrong, they said they were done and it was good to go. A week later our heater wasn’t throwing hot air. Another call into Bell’s A/C and 2 more technicians out to our home. At that time we were told that the breaker for the AC needed to be replaced and that at some point soon we needed to change out the whole breaker box. Had the breaker changed out for the one they said needed replacing and asked for a quote on the work they recommended needed to be done. I followed up a week after them coming out here (last service date of 10/28/21) and then another week after that asking if they had our quote ready…I was told that everyone was busy with a big city job for the city of Ingleside and that they would get back to me. We are November 24th and we are yet to hear anything back from them. After the first couple of mess ups we were still giving them a chance but if I were you, I’d take my money elsewhere…don’t waste your time or money on this place. They didn’t want our business 🤷🏻‍♀️

• H

  Helen Whitefh

  1.0

  This is not the first time where my experience has been contrary to yelp reviews. Not sure if ABC fits the category. First the appointment for inspection took time. Then, the estimator was trying to sell me saying 'We are highly rated on Yelp and we are busy.. ", rather than focusing on current task and customer. I believe they are drowned by yelp reviews. Next, it has been 3 weeks and estimator has not responded. Then, he was spending time on my home decor rather than on HVAC issue. I would stay away since there are many other professional and better quality companies around

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  Response from the owner

  ****Scam Review Alert*** Ms. Whitefh, We are sorry to hear about your situation, but we have no record of you in our customer database. Bell's Air Conditioning & Heating located in Aransas Pass, TX. Please give us a call at 361-775-2665 if you'd like we can clarify who we are, verify you have the wrong company and possibly assist with your HVAC needs. Thank you.

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