Belanger Septic Service
M-37, Traverse City, MI

Belanger Septic Service Reviews

4 stars based on 14 reviews

Featured Comments:

• C

  Chalice Kopacki

  1.0

  We hired Belanger’s for our Septic and the appointment setup and the service were great. The tech who came out to our home was wonderful. He took time with me and explained things very well. He was honest and I planned on hiring them back and telling friends and family about their service. A day or two after the service my husbands credit card was hacked and the card company automatically discontinued the card and sent them another one. This resulted in a declined card with Belangers. The two ladies in the office proceeded to hound my husband with multiple threatening messages despite my husband explaining the situation. This was days after the service was provided. The bill was paid approximately 10 business days after the service. Disgusted with how these ladies treated us and will never use this service or refer anyone to them

• T

  TIMOTHY BROCK

  5.0

  I called Belanger needing to have my septic tank pumped. They came out the very next day, got the work done promptly and professionally and even suggested a couple of ideas to keep our system healthier. I chose to have them install some risers above the tank accesses so the tank would be more accessible in the future. This work was done promptly and at what I thought was a fair price. I plan on having them back the next time my system needs service and would recommend using Belanger Septic Service to my friends.

• P

  Peter Edmonds

  1.0

  I called Belanger to get my septic tank pumped and was quoted $391 for my size tank. They were very efficient setting up an appointment, the driver showed up on time and everything seemed to be going very well. Then a couple days later I got the invoice for the charge they put on my credit card. It was $40 more than what I was quoted. I was told it was because my tank had "heavy solids" in the tank. During the pumping I asked the driver how it looked and he said, "not horrible" so I thought everything was OK. No one EVER said there could be an extra charge and the driver didn't seem to think it was out of line. I have had septic systems for many years and have never had an extra charge added after the fact. It bears a strong resemblance to a bait and switch. I tried talking to them about it and all I got was a bunch of lip service from the lady in the office. I am not a happy customer and I would never recommend this business to other people.

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