Battavio Plumbing Heating and Cooling
Snyder, West Chester, PA
- +1 610-692-7960
- 640 Snyder Ave STE M, West Chester, PA 19382
- ThursdayOpen 24 hours
- OPEN NOW
Battavio Plumbing Heating and Cooling Reviews
4.9 stars based on 147 reviews
We discovered at 2:00 am that the furnace was blowing cold air. We called Battavio and logged a non-emergency call with the answering service. Technician arrived later that morning, diagnosed the problem as a bad controller board and overrode it to turn the furnace on. He came back with a new board and the furnace was back online before noon. Awesome service, competent, professional. I recommend without hesitation.
First, the plumber who came to the house was professional and fixed the issue. I called this morning and the young lady who answered the phone was also professional and did a great job. My issue is with the fee charged relative to the service performed. As you know, there was a $60 Diagnostic charge and a $75 Trip Charge. On top of that, there were additional charges of ~ $150 for the fill valve and flush disk. These parts retail for ~ $25.00. To receive a bill for ~$275 for the work performed is unacceptable. The technician was at my home for no more than 10 minutes. I don't mind paying for his time and expertise, but $275 for a small job, less than 10 minutes to complete, is hard to understand.
Handle with stem of shower control valve broke broke off during a shower on a Saturday morning. After turning off the water to the running shower, the business' answering service contacted Joe Battavio who called back from his home immediately. He was able to come out later the same day to replace the broken valve. Very responsive - quality work. We have used him before and will continue patronize his for our repair and upgrade needs.
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