Bates County Memorial Hospital
Nursery, Butler, MO

Bates County Memorial Hospital Reviews

3.5 stars based on 23 reviews

Featured Comments:

• G

  Gayle Beachner

  1.0

  On October 11th someone very close to me was seen at the Covid clinic. He was told he had strep throat. Yesterday, November 3rd, we received a notice that his covid test was positive. It instructed him to quarantine for 10 days. This notice wss post marked November 1st. Someone really messed up and it caused a lot of people to be exposed to covid. The document shows that the test was done a little after 4 pm and the results were sent within 1 hour. Why on esrth did it take 21 days to mail the results and why did the hospital not call us to tell us the test was positive. There is absolutely no excuse for delaying informing him.

• S

  Stacey Sheridon

  1.0

  The employees who answer the phone, (typically young and untrained and ignorant of any professional customer service) do not have a care in the world about you as a patient! Even the supervisors are rude, conderscending and are much more concerned about the fact that you would actually offend them with a complaint about the poor service than attempting to resolve the issue in a professional manner.

• C

  Connie

  5.0

  The nurses on the 2nd floor are some best People anywhere. They were so nice and so Attentive to my moms needs. Even going Out there way to help me. These are people That you want in hospital, they seem to enjoy What they do and never any sign of frustration Or irritation at all. Real caring people with True 💕 for what they do. God bless you in Every step of your lives.

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  Response from the owner

  Thank you! We appreciate all feedback and comments received on Google Reviews. We strive to provide care that continuously improves the health of the people of our community.

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