Barrier Waterproofing Systems
Philadelphia, Lebanon, TN

Barrier Waterproofing Systems Reviews

4.7 stars based on 18 reviews

Featured Comments:

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  Anita Bay

  5.0

  My husband and I had been having water issues in our basement for years, it was time to find a company to help us alleviate the problem. Reached out to Barrier Waterproofing and John and his associate made an appointment with us to evaluate the issues and offer us the best solution. I'm happy to say the project was completed on December and we couldn't be happier, no more water!!! The process took 4 days of exterior work on the problem areas with the site supervisor Geronimo explaining every step along the way. He and his assistants were friendly and professional, leaving us with positive feelings that our problem was going to be remedied, and it was. We would highly recommend them to any homeowners or business owners who are experiencing water problems, you won't be sorry. Anita and Bob Bay, Cookeville, TN.

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  Karen Thomas

  5.0

  Juan is the hardest working crewman we have ever seen. Arrived each morning on time. Did 90% of the work by hand and by himself in the sweltering heat!! Jose did the excavator work and was the site supervisor. Jose is great, was very nice and also communicated with us well. Bruce was great to work with and communication was top notch. John came to our home a couple of times to answer questions and review job site. Work was extensive but completed as quickly as possible and done sooner than expected since we were told new jobs were 10-12 weeks out on their schedule. (We expected Sept & it was done in Aug). Work was done in 14 days when I expected at least 3 weeks. Job done very well & they cleaned up our yard and completed all work as promised!! We can trust the work and are assured knowing we have a lifetime warranty and never have to worry about our basement leaking again. Thank you!!

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  Response from the owner

  Hello Karen, Thank you for the kind comments! The guys really appreciated that you mentioned them in your review too! We appreciate customers like you who ask questions along the way. Great communication between Barrier and our customers is key to a trusting relationship and a successful project. We enjoyed getting challenged on the pipe slope as grades and long distances sometimes present optical illusions. That is why we use specialized tools for confirming proper slope of our daylight drain lines. Back in the day we would use a level line to confirm slope, but today's tools are so easy to use and very accurate. Enjoy your dry basement and thank you for choosing Barrier Waterproofing Systems!

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  Amy Smith

  5.0

  The workers were very professional. They came to Waterproof my basement. They put drop clothes on the floor so they would not get very dirty. They cleaned up after the job was completed. I was very impressed by them.

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  Response from the owner

  Thank you for noticing the detail that our guys take to keep your house as clean as possible while under construction. Completing the job is one thing, but performing it to minimize the dirt and leftover debris is another. I'll be sure to let Jeronimo and the crew know that you appreciated their professionalism as well as their cleanliness. Thank you for being our customer!

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