Associated Plumbing Inc
56th, Tampa, FL

Associated Plumbing Inc Reviews

3.3 stars based on 24 reviews

Featured Comments:

• K

  Kelvin Kettelsen

  1.0

  My property needed different jobs in the water heater area, so I hired a company for such a service that at the same hired Associated Plumbing Inc. Associated Plumbing Inc., came and took the water heater off advising that it should be changed to a new one. I bought the water heater from a different place because Associated Plumbing Inc. price was twice as much as the other place (same water heater). I asked them exactly the parts needed, but the response was mediocre, vague or not even responsive. When we finally agreed on a date to install the water heater, they send me an email the next day stating "At this time our owner does not wish to proceed with this or any other work mentioned" To summarize their services: unprofessional, mediocre, expensive, lack of proper communication, lack of customer service.

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  Response from the owner

  This customer is lying. We don't install water heaters purchased by customers. This clown didn't know what parts he needed, what material or anything else. He was too lazy to find the information on Google or perhaps he wasn't smart enough. Anyway, he was rude to the office staff, he was rude to the other company. We are far too busy to tolerate ill-mannered people. Learn to be polite and people will work for you. Continue to be a jerk and you are going to have to learn how to do your own plumbing. The real issue here is the customer thought he could save money by acquiring the material himself and avoid the markup for our knowledge and acquisition of the heater. In essence he wanted the company to spend our time and labor without getting paid to save him money. And now he is wasting my time with this critical review claiming all sorts of nonsense and complaining on Google because he didn't get his way.

• C

  Candase Parker

  1.0

  Came in January to unclog toilet. Did not finish the job & needed to come back next day. Never came back. Wax ring was not on toilet and toilet was not caulked to ground. I called next day to get job finished and no response. I called another company and they came out and completed the job. Then today Associated Plumbing called saying that I had an outstanding $300 bill and needed to pay it immediately. They never in the past SEVEN MONTHS called, emailed or sent a mailed invoice until today (July 26th!). But today they were demanding money over the phone immediately. I explained that the job wasn't completed and that this phone call today was aggressive and terse and the first time I am hearing of a bill due. I am not giving you my card information over the phone for an incomplete job that was SEVEN months ago with no prior billing or communication. I needed them to provide me with proof that they finished the job and proof that they had contacted me previously regarding the invoice. He then hung up the phone on me. Edited to add in response to the owner: please provide the invoice and prior attempts to contact as I requested on the phone today. I have never stated that I will not pay, just that I will not give you personal information over the phone and that I need the invoice, photos and prior proof of contact. You have not responded to me regarding this request directly, instead choosing to only respond to my google review. Instead, you are THREATENING to send a customer to collections PUBLICLY as a response. Do you not see that this is terrible customer service? This is, in fact, showing exactly what I am stating in my review and will hopefully be enough proof for the next possible customer to STAY AWAY.

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  Response from the owner

  The homeowner is wrong about everything she claims. We take before and sfter pictures of the job. The pictures show the problem, the toilet removed, and the toilet reinstalled with a bowl of clean water. Plumber flushed toilet several times to ensure there were no leaks. Invoices have been sent to homeowner multiple times and calls have been made. We will turn this over to collections. Pictures don't lie. I wish the same could be said for this homeowner.

• M

  Mark Hagler

  1.0

  I would give -1 star if it was available. Very dishonest and unprofessional. Pipes so called they fixed blowed up and caused my house to be flooded!!! Hired another company to fix the mess they did. They could not believe the cheap work they have done. BE VERY AWARE OF THIS COMPANY. Do not let them step into your property without providing their Insurance Information. On top of that while they cause to flood my house, they have guts to turn around and claim my house was flooded already so it s ok not to provide their insurance information. But guess what, I have all their visits n work quality recorded on camera. Preparing the case with my lawyer. I ll see them at court !!!

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  Response from the owner

  We have no idea who Mark Hagler is. No record in our system of working for Mr. Hagler.

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