ASAP Plumbing
Lake, Avon Lake, OH

ASAP Plumbing Reviews

4.8 stars based on 9 reviews

Featured Comments:

• T

  Tobes Tobes

  5.0

  Responded same day to a sump pump failure, crew was on time and professional, they got right to work, fixed our issue and gave us a fair price. We will use them again no doubt was very very pleased from start to finish, highly recommend to other in the area

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  Response from the owner

  Thank you so much for your review. ASAP Plumbing is happy to hear how pleased you were with the sump pump repair and look forward to working with you again!

• D

  Deann

  3.0

  The work was good, but the communication was not. I had the water tank replaced on in my tenants home. Though everyone was kind, my only reason for not giving 5 stars is the lack of communication. I had to call my insurance company to get them to answer my phone calls even after leaving multiple messages myself. A reminder that good service can be hampered by poor communication.

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  Response from the owner

  Thanks so much for your review, Deann, and we are happy that you were satisfied with the work. Our apologies for the communications. It's a double-edged sword working with the home warranty insurance companies as we appreciate the business, but we wait to hear from them about the claim being covered and parameters of the job, but while we wait on them, you wait on us. We hope you'll consider using us again, and when you work with us direct - you'll be more impressed with the communications, as we don't need to wait on direction from a third-party.

• m

  mfre7725 French

  5.0

  Great plumbers. I had the entire cast iron pipe system replaced with PVC in my single story home with basement. They also replaced the pipes going out into my septic tank with PVC. Everything looked amazing and was done according to code. I couldn't believe they got so much work done in a day. They were also very pleasant to be around, I never heard yelling, screaming, cussing and throwing tools like my dad used to. I recommend using their services. I am glad I found a good plumbing company after being burned so many times in the past by other companies.

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  Response from the owner

  Love the vision of your poor dad throwing tools. Plumbing can be a nightmare for the average Mr. Fixit. Thank you so much for the review and we look forward to being your local plumbing company. Enjoy the new pipes!

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