Artis Septic Tank Cleaning Service
Nansemond, Suffolk, VA

Artis Septic Tank Cleaning Service Reviews

2.6 stars based on 17 reviews

Featured Comments:

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  Sharonda Lowther

  1.0

  My Grandparents used this company for years so when I moved into their home I decided to continue...BIG MISTAKE! I had them clean our system in Nov. 2020 only to find it full with standing water in my yard 5 months later with only 3 people living in the home. I called several times to have them come out and check the issue and they finally did after 4 attempts. After finding out that the system was indeed full (they only half cleaned it the first time) my system was left open for almost 2 weeks before it was repaired because the driver claimed to not have the right tools 🤔....how dangerous and unsanitary is that especially when I have a child and a small dog?? I attempted to call them 8 more times before the secretary, who is very nice but also makes excuses, finally got them to come back out to my home. I could go on and on about how horrible their service is.. In a nutshell, DO NOT DO BUSINESS WITH THEM....they sure won't get anymore of my money...they are unprofessional and unreliable. Worst experience EVER!!!!!!!

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  Kathy Taylor

  1.0

  If I could give a No Star rating, I would. First time they failed to come out. We had to call and were told they had equipment problems. Second rescheduling day, never showed. We were told by office person she would put us on the schedule for first-thing today ... at 10:30A. First appointment and we're given 10:30A!! It's now 4P. I've called them twice and was told we're still on the schedule. Have decided to go with another company that has a five star rating.

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  Jenny Anderson

  1.0

  Had an appointment for "Monday afternoon".They called me at 3:30 to tell me they could not make it. I had taken the entire day off work for it. Rescheduled for today, Saturday. They did not show up nor did they even bother to call me to tell me they weren't coming. I work 2 jobs and was supposed to be at my second job today. Good luck to anyone willing to bet their precious time on these no shows. They wasted my time and my paycheck by not showing up twice.

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