Plumbers

ARS/Rescue Rooter Heating Cooling Plumbing Electrical
Okanella, Houston, TX

4.7
(4454)Check map
  • Phone:
  • +1 713-777-7777
  • Website:
  • https://www.ars.com/houston?utm_source=SIQ&utm_medium=Listings&utm_campaign=Google
  • Address:
  • 10515 Okanella St #100, Houston, TX 77041
  • Hours:
  • ThursdayOpen 24 hours
  • OPEN NOW
  • Reviews
  • Map

Services

    ARS/Rescue Rooter Heating Cooling Plumbing Electrical Reviews

    4.7 stars based on 4454 reviews

    Featured Comments:

    • T

      Tom Swint

      1.0

      They came out to do an inspection and service on my ac. The tech told me I was two pounds low on Freon and he could add for 300$ per pound. Or I could install an entirely new system for thousands of dollars to save money on Freon! I said no thank you and tech was a bit pushy with his sales pitch and tried to tell me how much extra money I was having to spend on electricity. So I asked him to leave. A few weeks later the system quit. I called a local company Expo they came out and found a power wire mysteriously loose and reconnected it. They also checked Freon and it was fully charged not low. They charged me 49$ for a service call. AC working great electric bills normal. ARS was really trying to rip me off!!! Beware!!!!


      Response from the owner

      We're sorry to hear about this, Tom. We'd like to review this in detail with our Quality Assurance Manager, Joseph. Please reach out to him You can also contact him at (713) 777-7777 or reach out to Corporate Customer Relations at 866-803-0879.

    • K

      Katelyn D

      5.0

      Called for an emergency plumbing situation and they responded immediately and were able to show up within an hour of me calling. I was worried about prices because of some other reviews, but the initial diagnosis was free. Jose and Voltan were very nice and professional. Left me with a free estimate to fully fix the problem so I can shop around, but stated if I wanted them to, then they could get started on the fix the next morning if I wanted. Highly recommend. Very professional and nice and were upfront about pricing.


      Response from the owner

      Thank you, Katelyn, for the review, and recommendation! We are so glad to hear that Jose and Voltan took the necessary steps to make you feel comfortable in your home, while providing you with and excellent experience. Thank you again for the recommendation.

    • D

      David Epstein

      5.0

      Matt and Carlos arrived promptly and did a professional installation of a new Tankless Water Heater System. This is a sophisticated type of instant heating system which requires a high level of expertise. Matt and Carlos performed the installation flawlessly, using their knowhow and craftsmanship down to the finest details. Our new system works perfectly and is so much better than the two 40 gallon tanks we replaced. Our water heats up faster and more evenly than ever before. The system takes up a fraction of the space in our attic, and is much safer since we no longer have 80 gallons of water hanging above our home, because the new system retains only one gallon at a time, yet the fast flow rate delivers 5 gallons of hot water per minute, enough to run three showers all at the same time. Matt and Carlos were friendly, efficient, knowledgeable, skillful, and got the job done right. Highly recommend them.


      Response from the owner

      David, thank you for sharing your experience. ARS/Rescue Rooter Heating Cooling Plumbing Electrical strives to provide each customer with an exceptional service experience and we are excited to hear that Matt and Carlos delivered! We appreciate the opportunity to come into your home and provide you with service. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS/Rescue Rooter Heating Cooling Plumbing Electrical!

    More reviews (2)

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    Current Hours
    OPEN NOW
    • Thursday :Open 24 hours
    • Friday :Open 24 hours
    • Saturday :Open 24 hours
    • Sunday :Open 24 hours
    • Monday :Open 24 hours
    • Tuesday :Open 24 hours
    • Wednesday :Open 24 hours

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