ARS/Rescue Rooter Heating Cooling Plumbing
Columbia, Plainfield, IN

ARS/Rescue Rooter Heating Cooling Plumbing Reviews

4.8 stars based on 1863 reviews

Featured Comments:

• 1

  12philanthropist

  5.0

  Greg was absolutely fantastic as he took the time to explain our system and looked at everything. He answered all our questions and helped us understand a system that we couldn't figure out in the 3 years of owning it. Plus, he was very fun to learn from and he was hilarious as well. Highly recommend him. Very patient and knowledgeable.

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  Response from the owner

  Thank you for the awesome review! ARS / Rescue Rooter Indiana is committed to providing the absolute best in service to each of our customers, and we are proud to hear about your experience with Greg. Having great technicians on our team is something we are proud of and value. Thank you for choosing ARS / Rescue Rooter Indiana!

• M

  Mary Lincoln

  5.0

  They were supper knowledgeable and walked me through the necessary things I needed to know about my new furnace and air conditioner. How to work my new thermostat. Very friendly father & and son team. Will definitely use them for other things if I need something in the future. Excellent service.

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  Response from the owner

  Mary, thank you so much for a great review. We work hard at ARS / Rescue Rooter Indiana to provide our customers with the best service experience. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!

• M

  M Nasir

  1.0

  ABSOLUTELY THE WORST CUSTOMER SERVICE EVER! Came out and tried to fix my outside heat pump and said I should be good from here on out. A week later when the weather goes cold and I turn up my temperature too even 80, the outside heat pump stops working. I had to go out and buy space heaters to keep my house warm for the day. After I called and tried figuring out what I paid so much money for when it stopped working, no one was willing to take responsibility for that. All they kept saying was “our technician did what he needed to do. You should have checked before. Your heat pump is old…” terrible company!

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  Response from the owner

  Maryam, we appreciate you reaching out to us and sharing your concern. Customer satisfaction is a top priority for us and we want to resolve your issues and meet your expectations. We want to provide you the service you deserve. Allow us the opportunity to attempt to make things right and please reach out to our Quality Assurance Manager, Leslie, at (317) 484-3603 so that we can address this matter further.

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