Arrow Plumbing Corporation
9th, Sarasota, FL

Arrow Plumbing Corporation Reviews

3.6 stars based on 15 reviews

Featured Comments:

• E

  Eric Feigin

  5.0

  Like all of the positive reviews, my experience is very similar: Dan, professionalism, friendly staff, dog people, knowledgeable, prompt services, new house, inherited through a warranty, regardless, they have been wonderful. I cannot fathom the negativity, which seems like a very VERY rare occurrence for these folks, plus those reviews were mostly unreadable, so there's that. 5 Stars!

• m

  maginot 13

  1.0

  One of the worst and most unprofessional experiences ever with a service provider. Their tech (who is no longer employed) claimed I needed a back ordered part for a kitchen faucet. When the part came months later and I was finally able to secure a follow-up visit, I wound up waiting hours for the new tech to arrive on the assigned day. Apparently the company's computer system had been down for days. When the tech finally did arrive, he didn't have the part with him and didn't know what I was talking about. The office then advised me that: (i) the part had not been put on his truck; and (ii) the part received from the supplier was actually incorrect. I had the second tech check out the faucet in any event and it turned out that it could be fixed with a simple cleaning and no new part was necessary.

• N

  Norse

  1.0

  Over promised and under delivered multiple times. I spent more time following up on this job then it should take to build a home and it's still not done. Scheduling errors, product availability, lack of follow-up, and lack of empathy are the reasons why I took the time to write this review. Arrow Plumbing spends more time making excuses then working a solution. Sarah, was always at lunch when I called. Even the owner Billy said he was going to call back after I explained my side of the story, after 3 days no call back. Well, I don't like writing reviews but I felt compelled to let others know. Cut my losses and moved on after 3 months of a head ache.

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