Armstrong Gene
Cook, Camano, WA

Armstrong Gene Reviews

3.3 stars based on 7 reviews

Featured Comments:

• R

  Ryan Snodgrass

  5.0

  Gene came out to do a variety of work, from installing valves, pressure reducer, repiping copper, and a hot water tank exchange. His excellent craftsmanship work ensured the installation was cleanly designed and straightforward. He identified other plumbing issues that I was unaware of as well as his ideas for our future bathroom remodel. I would not hesitate in calling Armstrong Plumbing and will be calling Gene for some other work soon — EXCELLENT!

• K

  Kimberly Leufroy

  1.0

  Gene cane out to remove a toilet and then replace one. I, unfortunately, bought the wrong size. He informed me of this after he installed it. Originally, he quoted 97.50 hr and said he would charge me for 11/2 hr. After connecting me with a supplier and ordered the correct toilet that I would pay for he asked if 1 1/2 hr was fair. I said yes. Since I trusted him I didn’t check my invoice until that evening when I was done with my work. I realized Gene had charged me for 1 hr and 45 minutes instead of 1 hr and 30 minutes. I had already rescheduled him to come back out next week to install correct toilet, which I would pay him for. Unfortunately, I felt disappointed by his lack of credibility and dishonesty by overcharging me. He stated one one price but then padded the invoice for an additional 15 minutes. I immediately texted him explaining what had transpired. I, then called him the next morning and reiterated his lack of credibility charging me more than what we had agreed upon. He alluded to stating that he didn’t remember. Then, said he tried to help me. I replied that I paid for his assistance and paid more than I was supposed to. I expressed my disappointment and his dishonesty for Overcharging me. He, then, said he would see what he could do when he would come out next week to install the correct hardware. I told him don’t bother. He never once owned up to his dishonesty and thought he could still be hired by me to install the hardware. Gene stuck me for an additional 59.10. So sad. I believe if I was a man, that wouldn’t have happened. I. Also, found out later by another plumber that he should have measured the roughin before the install to determine that it was the right size. So, basically, he milked me knowing it was the wrong size but yet did the install anyway. I would definitely, not recommend this man for hire.

• D

  Danielle Rubio

  1.0

  Definitely would not recommend. Had some pipes burst right before we got the keys to our new place. Instead of fixing all the leaks, the hot water tank was shut off. When my husband got home and turned it back on, the pipes still leaked. $500 later and I had to have someone else come out. He treated me like I was inconveniencing him.

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