Archer's Heating & Air
Disputanta, VA

Archer's Heating & Air Reviews

4.1 stars based on 17 reviews

Featured Comments:

• S

  Sean DeAngelis

  1.0

  I was assigned this contractor by my home warranty company. I have had to put in work orders for my unit multiple times over the past couple years because all they do is band-aid fixes. This latest time they didn't even come do the job and failed to contact me at any point during the process. They also failed to show up to the first appointment date/time and did not even contact me or return my call after leaving a voicemail. Very unprofessional service. Would absolutely not recommend.

• T

  Terri Pryor

  1.0

  I contracted with Archer’s Heating and Air in July, and paid in full for a heating and air conditioning unit. After several calls, no return calls, no shows, they finally installed a smaller unit a month later because my order was sent to another company. Now, mid September, they still have not installed the unit that I paid for. I called the technician today, and had to remind him who I am. He apparently has not been looking for my unit. He said that he’d follow up and call me back in 15 minutes. I never heard back from him. The office never answers the phone, nor do they return messages. I am very frustrated. Guess I’ll report to the BBB and seek reconciliation of this issue in Small Claims court. I definitely would not recommend Archer’s Heating and Air in Disputanta, VA!!! 😡😡😡

• U

  Unknown Unknown

  5.0

  I will never use another company again! I called this company, as I had found it on google, just assuming it would be like all the other companies, but I was completely blown away. I called the office, and the lady I spoke to was very nice, and answered all my questions, I will that in questions she didn't know, like when I was explaining my system issues, she reached out to the techs to give me an idea of what was going on, that made customer service great right there. She spoke highly of the techs which made me feel comfortable when scheduling. I was also very surprised that I was able to get scheduled so quickly. Most companies I have called have a couple day wait. The tech that came out was very friendly, he was very informative on explaining what was going on with my system, and out of my surprise they were able to fix it the same day. This showed me that they cared about me enough to not make me wait for another day to get it fixed. Pricing is very reasonable, I have found that many other companies charge way more just for coming out then I was I was charged to get my system fixed. I would recommend this company to everyone having issues with their HVAC system, not just because of the quality of service, but because the office and techs were super friendly which you don't find everywhere.

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