Aqua City Plumbing
Pillsbury, Minneapolis, MN

Aqua City Plumbing Reviews

4.3 stars based on 24 reviews

Featured Comments:

• T

  Tracy Utech

  5.0

  I have had Aqua City out to do a few jobs in my homes. I have had toilets replaced, natural gas grills hooked up, garbage disposals replaced, faucet replaced, and clogged drains cleared. I would highly recommend this company. They show up, are very professional in their appearance, wear shoe protectors to keep your floor clean, and leave the work site cleaner than when they got there. I would highly recommend this company. Plumbing is not something you should try to do yourself. Make sure you hire a competent, highly trained and experienced plumber! Call Aqua City!

• M

  Mickey Utech

  5.0

  Had a wonderful experience with Aqua City Plumbing. I needed a sump pump put in my basement ASAP as a flood was occurring. I called the company and was able to get someone out immediately. I was sure there would be an extra cost, it was later in the evening, but was pleasantly surprised that it was billed at regular rates. The company was up front about pricing, and I only paid what was quoted. The plumber was able to come out and offer me a variety of pumps. It was installed in a timely manor and has worked perfectly. I would recommend this company.

• D

  Daniel Hurley

  1.0

  Aqua City Plumbing (and Dave the owner in particular) is a classic example of a business that takes advantage of people who need plumbing work done NOW, and who trust that they will get an honest and competitive price. Not the case with this company. Others have noted that Aqua City will NEVER give an estimate over the phone (not even a "rough ballpark" figure). And they charge about $79 just to come out to give an estimate. What kind of business is that? But people who have an Aqua City magnet on their refrigerator or phone book (like my daughter) still fall for this scam. In my daughter's case, they came out and gave her a $700+ estimate to replace two shutoff valves on either side of the water meter. She didn't know how much work was involved, and one valve connection was dripping on the basement carpet, so she accepted. The work took about 1.5 hours. I called later to complain about the outrageous charge, and I told Dave that the valves cost no more than $20 each. I asked him how he came up with the $700+ price, and he basically told me that it was none of my business (he has "high overhead"). He said that my daughter accepted his price quote, so he did nothing wrong. I told him he took advantage of her trust, her lack of plumbing knowledge, and her desperation to get the leak fixed. I also told him I contacted two other plumbers, and they DID give me an estimate over the phone. Both estimates were between $200 and $300. My message: Check out reviews before choosing a plumber, and don't just refer to the magnet on your refrigerator. If my daughter would have done this, she would not have called Aqua City Plumbing to begin with.

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