AP Plumbing
Ridgeway, Rochester, NY
- Phone:
- +1 585-723-9000
- Website:
- https://applumbing.com/rochester/?utm_source=google&utm_medium=organic&utm_campaign=gmb
- Address:
- 1195 Ridgeway Ave, Rochester, NY 14615
- Hours:
- SaturdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
AP Plumbing Reviews
4.5 stars based on 803 reviews
Featured Comments:
T
TONI JAYE
5.0
The call center dispatchers were very friendly and professional. The callback wait time was responsive and fairly quick (less than 30 minutes). The plumbers were professional, clean and thorough with installation. The original quotes were respected. I am very satisfied with the installation of my new toilet so far. I would definitely recommend AP Plumbing Services to a friend or relative. Thank you!
Response from the owner
Hi Toni, we really appreciate your generous review. Kudos to the team for being so responsive and helpful. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! Please call us the next time we can help with a project or repair.
S
Suzanne von Berg
5.0
Response time was fast! The professionals that assisted with my work were courteous and helpful. I appreciated the explanation of the problem and the solution, along with a written estimate. Evert made a free site-visit to assess first and Josiah performed the fix. I was impressed with Josiah's attention to detail and knowledge with his arm of the company - drains. It demonstrated to me the company's attention to detail and dedication to sending a knowledgeable employee. I highly recommend AP Plumbing.
Response from the owner
Thanks so much for letting us know we are doing well. Kudos to Josiah for his hard work. Hearing how well he handled the situation means the world to us! We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. Please call us if there is anything more we can do to help.
M
Mary Jo Jacobs
5.0
We had a cracked toilet tank. We called AP Plumbing and they were great! From the get-go Mike the coordinator got Christian out here very quickly. They were professional, efficient, and knowledgeable. Christian couldn't have been any nicer. He listened, was very professional, and knew exactly what he was doing. Besides being awesome he was also concerned about my husband who cracked the toilet. He is fine thankfully. We will now have them on speed dial going forward! This was an example of customer service extraordinaire! A++++ 😁
Response from the owner
Hi Mary, our team can’t thank you enough for your generous 5-star rating and comment. Kudos to Mike for working so hard to get someone out right away. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve. We hope you’ll visit us again soon, and until then, thanks once again for your feedback.
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