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Anthony's Plumbing - Rooter & Drain Clearing, Water Heaters & Leak Detection
54th, Phoenix, AZ
- Phone:
- +1 602-806-7419
- Website:
- http://johncoplumbing.com/
- Address:
- 1201 N 54th Ave #127, Phoenix, AZ 85043
- Hours:
- SaturdayClosed
- CLOSED
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Anthony's Plumbing - Rooter & Drain Clearing, Water Heaters & Leak Detection Reviews
4.8 stars based on 564 reviews
Featured Comments:
M
Mar I
5.0
Our kitchen sink was clogged. I called Anthony's Plumbing at 7 AM and they were at my home sooner than I expected. Josh was timely, very professional, and was able to repair the clog quickly. Highly recommend! Great service at an affordable price!
Response from the owner
Thank you Mar for this awesome review!
S
S Potter
2.0
The workmanship was good. The plumbing technician was professional. The fee however was OUTRAGEOUSLY HIGH! As a 80yr old on a fixed income the price is the reason for the low rating. I had them do the work because I didn't have the luxury of waiting several days for another plumber who (I felt) was reasonable. Unless you don't mind being taken advantage of my recommendation is, go somewhere else.
Response from the owner
So sorry to read this review! We do provide pricing up front so you can make your decision, but am sorry you feel this way. Glad our technicians could help however.
C
Celeste Campos
1.0
I have owned two homes and use Anthony’s plumbing in the past and had a great enough experience to call them back a third time. This experience was not like the others. Scheduling time took a week which was understandable, but they did not show the day that they were supposed to nor did they contact me to let me know that they were not coming so I reached out to them. When I called they explained that they were shortstaffed due to many employees calling out sick but they would still be servicing my home that day. Nearly 3 hours later they called back to say they would not be showing up, but I would be the first appointment of the day the following day. The following morning they did not show up on time they were over an hour late. When the plumber showed up and I explained that I needed my bathtub drain unclogged I was shocked by the cost of service, and uncertain about proceeding. I needed the tub to be in functioning order and had already taken off work so I decided to proceed, despite the outrageous cost. It was even more disappointing when the job didn’t even take an hour and I was being charged more then double from the last 2 times I’d used there services, one of which was the same issue. I specifically asked the plumber if what he was showing me that he had taken up from the drain was all that he had removed or if there was additional items that clogged the drain that he had already discarded and there were not. He also stated the work wouldn’t be guaranteed due to what he claimed were roots. The tub was clogged after my younger brother moved in and did not add a hair drain which we’ve since added. Ill be sure to purchase a snake for any future issues and avoid poor turn times and being overcharged for less then mediocre services and you should reconsider using this company as well.
Response from the owner
So sorry to read this review! Please reach out to our Customer Experience Manager Osiriz to see what we can do to not only fix this situation with you, but improve your services. Call: (602) 806-7419 and ask for Osiriz directly. THANK YOU
More reviews (2)