Anderson Pumping Services, Inc.
Lake, Jacksonville, NC

Anderson Pumping Services, Inc. Reviews

3.8 stars based on 21 reviews

Featured Comments:

• C

  Curtis Wilson

  5.0

  We have been here 3 years and we weren't sure when the last time our septic tank had been pumped out. I called and left a message, Joshua promptly returned my call. With all the recent rains, all these companies have been busy. Joshua said he'd try to get to me the next day, but if not the following day for sure. The next morning I received a call and they were able to get our system taken care of. I definitely appreciate them. Great, down to earth people, they are definitely on my call back list for any future issues.

• A

  Ashley VanDyke

  1.0

  I called on Thursday, April 30, 2020 to get my septic tank pumped. The gentleman asked me to text his mobile phone with the service address and he would get to me either Friday (5/1/20) or Monday (5/4/20). I sent the message immediately upon ending the call. I hadn’t heard anything by Sunday, 5/3/20, so my husband called to make sure he did receive the text with our address. The gentleman said he did, and that he would be out the next day (5/4/20), he asked if we would like a call when he was on his way. We did, and ended the call. Monday arrives, and by 3:00 pm we still hadn’t heard anything. My husband called to see what was going on. No answer after several calls. He finally called my husband back and said he had a vehicle break down and that he would be out to pump our tank “first thing in the morning”, so Tuesday, May 5, 2020. It’s now May 6th and we’ve had another company out today that completed the service, along with no call whatsoever from Anderson Pumping Service. Things coming up are completely understandable. Not contacting the customer who is waiting around all day is not only rude, it’s unprofessional.

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  No Name

  1.0

  This place pumped my septic tank last year. I contacted them again this year because I was having problems with back up after recent rains. This time after calling them and leaving a voice mail, I never received a call back. I ended up having to go with Ray's Septic Service and Ray's did everything, including cleaning my filter, which I think this company failed to do the first time around-I don't know if I was supposed to ask them to clean the filter or not. Ray's receptionist also returned my phone calls whenever I had to leave a voicemail and answered any questions I had. I just wouldn't suggest Anderson now after my experience. They don't seem to do a thorough, or acceptable job pumping a tank, and don't return phone calls.

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