Anchorage Plumbing & Heating
A, Anchorage, AK

Anchorage Plumbing & Heating Reviews

4.4 stars based on 189 reviews

Featured Comments:

• B

  Bianca Wardwell

  5.0

  Jesse was able to come over within 1hr from my call and, that itself was surprisingly good. He was knowledgeable and was ready for repair. Had the correct item in the truck and altogether service value was excellent. Convenience at its best. I would use them again and recommend!

• V

  Virginia Groeschel

  5.0

  We called Anchorage Plumbing and Heating's 24hr call line around 3am in the morning for help with a leaking water heater tank. Within 30 minutes, we had a plumber, Jessie, on site to assess the situation. He was professional, courteous, and spent a few minutes answering my husband's questions after he fixed the valve. Yes, it was expensive, but money well spent when you consider it's the water heater tank. Thank you for being available. I would recommend this service to others and would call them again for other plumbing needs.

• A

  Amy George

  1.0

  Surprise billing, shady billing practices. Unprofessional office staff, charges and price of labor and parts changed depending on who I talked to that day. It took them 7 days to get someone out to even look at my boiler, and the person they finally sent was not qualified to diagnose the problem. The second person they sent out was rude and did not answer any of my questions. He couldn't find anything wrong at first but then decided that I needed a new control board, for reasons that he would not explan. He also suggested that I might be "crazy" because he didn't believe me that I was hearing a noise from the boiler. I received a surprise bill for the callback that should have been free, AND they charged me overtime because their tech was late. I had to talk to 3 people to remove the charge, one of which was extremely rude. Then, they ordered a control board for me (for reasons they would not explain to me), then no-showed at my scheduled appointment which I had to miss an entire day of work for, and made me PREPAY for the part and service since they ordered the wrong part. They gave me some story about the only control board that existed in the country being in Minnesota. Ended up having to refund me $435 because they made me prepay (SO SHADY) I'm so glad I trusted my gut and canceled the whole thing because the next company I called was able to correctly diagnose the problem with my boiler which WAS NOT the control board. I didn't even need a freaking control board at all. This company is an absolute nightmare. All in all they tried to rip me off for almost $700.

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