American Water Resources
Water, Camden, NJ

American Water Resources Reviews

4.1 stars based on 771 reviews

Featured Comments:

• S

  Sharon Feaggins

  5.0

  American Water Resources Sewer Protection plan is definitely one of the most valuable monthly plans to have if you are a homeowner. This plan saved me a bundle when there was a problem with my sewer line. Filing a claim was easy. They used a reputable company whose workers were prompt, knowledgeable, thorough and courteous to solve my issue. I was very pleased with the service I received. Thank you American Water Resources!

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  Response from the owner

  Thanks for the feedback, Sharon! And thank you for being a loyal AWR customer.

• V

  Vernon LeClaire

  5.0

  The repair insurance American Water offers is very reasonable and worth every penny. They were quick to set up an appointment with a repair company (Amtek Plumbing) that provided excellent service. The repair was made in a timely manner. The men doing the work were professional and had the work completed in less than half a day. Everything is currently working as it should and we couldn’t be more pleased.

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  Response from the owner

  Thanks for the feedback, Vernon!

• M

  Manuel Guerrero

  1.0

  This company is the worst. My elderly parents have been paying for emergency Water Line, Sewer line and In-house plumbing insurance for years. Their water line broke 11 days ago!!-- and we have yet to get any service. First, the company denied that we had coverage. Then, they sent a contractor that was unable to get the job done for weeks. Then, they told us to get our own contractor and they would reimburse us, but their policy explicitly prohibits this so when we asked for WRITTEN permission (in an email) to hire our own contractor they said they could NOT provide permission in writing. What kind of insurance racket is this??? My elderly parents paid for emergency water and sewer line insurance for years---thousands of dollars--- but when they actually needed it, American Water Resources could not provide it. Liberty Water---aka New Jersey American Water---has been equally terrible. These two companies collude to sell their clients water/sewer line insurance, and then in an emergency, they are unable to deliver services. This is a complete disgrace, and their insurance products are a complete fraud.

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  Response from the owner

  Hi Manuel. For assistance, please email us at [email protected] with your contact information. Thank you.

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