American Plumbing Service
Newport, Menifee, CA

American Plumbing Service Reviews

4.9 stars based on 365 reviews

Featured Comments:

• G

  Greg Williams

  5.0

  I called their offices at 1:00pm on a Wednesday and spoke to a very polite young lady who said she would have a technician call me as soon as possible to schedule an appointment to inspect a leaking bathtub faucet. By 1:30pm that same day the plumber (Robert) had not only arrived at my home, but had also diagnosed and quoted the repair. Within 1 hour from there his work had been completed to our satisfaction and we no longer had a leaking faucet. He had an assistant with him but unfortunately I did not catch his name. Robert was extremely professional and I would absolutely ask for him for your plumbing needs. He was very personable and even sent his assistant to his work truck to give me a military challenge coin as he had one given to him and noted my collection from my service. I appreciated his gesture so much that I gladly gave him one of mine in kind. It just so happened to be a Notre Dame University Navy ROTC coin (his favorite team). Today was a win/win for everyone involved. I truly appreciate their work!

  ---

  Response from the owner

  Greg, Thank you for your service it’s because of Heros like you that we can perform our services we appreciate you. Thank you for taking the time to leave this great review for Robert. We’re happy to hear he provided great customer service and will let him know of the positive feed back.

• C

  Christal Martin

  5.0

  I accidentally dropped a foreign object down our toilet and it caused it to clog as expected. I called American and James was at our home within the hour, I was so happy they were able to fit us in the their schedule today. He was Amazing and very professional. He discussed our options and was able to fix the issue and left everything like new. Thank you Again James for your Amazing Service we Truly Appreciate It!

  ---

  Response from the owner

  Christal, Thank you for taking the time to leave this great review for James we’re happy to hear he was able to get your toilet working properly again. If you need anything please give me a call.

• 0

  0317Marty

  5.0

  I called after looking at several places and they sent William out. He was very attentive to our needs and had great suggestions, in the end he was able to get to us quickly and had the job done right and even called someone else to help him when it looked like he wouldn't be done on time. Older home had some surprises for him but he rolled with it and fixed everything professionally. William get an A++ as does his team.

  ---

  Response from the owner

  Thank you for leaving us this great review for William, we appreciate having you as a customer

More reviews (2)