Alwayz There Appliance
36th, Ocala, FL

Alwayz There Appliance Reviews

4.8 stars based on 467 reviews

Featured Comments:

• J

  John Morrissey

  2.0

  I have a GE french door refrigerator that had a defrosting issue. called Alwayz Dec 2018 and they sent out a service technician who replaced and repaired some drains that would fix the problem. Same problem reoccurred and service was called again on Feb 17 2021. They came out and installed a fan heater and drain kit for $278. I was told that this was again a permanent fix. We noticed some ice build up again in Jan of this year and thought it was part of the normal cycle. Called Alwayz again on Feb 23rd and was told it was out of warranty by 2 weeks. Actually 6 days. I asked if they would at least give me a break on service since it was supposed to be a permanent fix and the ice obviously takes time to buildup and was told no. I then bought a steamer online to defrost the ice myself and clear the drain. I had been telling friends and family to use alwayz because of fast and friendly service. I have never given any of my past reviews such a low score but I feel its justified .I would have thought that they would have at least stood behind their name but I guess that 6 days past warranty is still 6 days....oh well....

• K

  Kaylen Spooner

  5.0

  I had a humming noise coming from a drawer refrigerator. Sonny came out, discovered it was a woreout fan, ordered the replacement part and fixed it in one week. Polite, nice, professional, and very helpful. Great communication! Use them! You will be happy you did.

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  Response from the owner

  Thank you for your review!

• T

  Terry Brunson

  5.0

  Sonny would not give up, when the manufacturer said it was the right part, but it obviously was not going to work, he realized that the previous part had been altered by the installer. He took it home and worked on it and the next day had my dryer working perfectly. It was better than when it was new! Sonny saved me the cost of a new machine, and I would not hesitate telling friends or family that he and Always There Appliance are the people to go to when they need repairs done and done right! Terry

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  Response from the owner

  Thank you Terry! Glad we could get you figured out! It was a pleasure working with you!

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