Alphalete Plumbing & Heat
Seedling, Colorado Springs, CO

Alphalete Plumbing & Heat Reviews

4.9 stars based on 148 reviews

Featured Comments:

• a

  alaina cordova

  5.0

  This company is great. Very responsive and communication is great. Diego was very proffesional and got the work done in a timely manner and had all supplies on hand. Work was wonderful and I'm back to using my garbage disposal. Thank you and I'll be continuing to use your services in the future.

• S

  Steve M

  5.0

  Alphalete was a pleasure to work with. Had to have the hot water heater replaced in my mother's apartment. It has a smaller access to the crawlspace which caused some issues, but they were still quick to get a special order water heater in. The biggest compliment I can give, was that the plumber Thomas, was phenomenal with mother. They were communicative on the issues, gave several choices for working around them, and got the work done as quickly and painless as they could. They've earned our repeat business.

• C

  Corey S

  2.0

  I called and asked for a quote. Technician was professional. However, he did not take notes or measurements on the work I was asking for. I had a tech from another competitor show up as he was leaving. I texted the owner Diego three days later asking about the quote. He said that I didn’t need a quote because I had plenty of people sending me quotes. Very unprofessional and demeaning. Any responsible home owner would get multiple quotes rather than just going with one company. Customer service is less than stellar and I would not recommend this company.

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  Response from the owner

  All we can do in this life is learn from the situations we cause and grow from our mistakes and failures. We as a team and I Diego Lujan as the owner failed you and your family on this project. We will grow and learn from our mistakes. I appreciate you taking the time to give your experience with us. Unfortunately we most definitely dropped the ball for you guys! We will make it out mission to the great community we serve to do everything we have to to make sure this never happens again! God bless and again 100% NO EXCUSES!

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